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Mustafa Shaikh

Mustafa Shaikh

Customer Service Executive

Followers of Mustafa Shaikh152 followers
location of Mustafa ShaikhNavi Mumbai, Maharashtra, India

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  • Timeline

  • About me

    Assistant Manager

  • Education

    • Anjuman I Islam

      2011 - 2013
      B.Com Business/Commerce, General B Grade

      Activities and Societies: Pass Out Bachelor in Commerce Pass Out Bachelor in Commerce

    • Anjuman-I-Islam

      2003 - 2004
      S.S.C A Grade

      Activities and Societies: Completed SSC from Maharashtra Board Completed SSC from Maharashtra Board, Got 63.73%

  • Experience

    • Asia Motor Works Limited

      Jul 2011 - Mar 2016
      Customer Service Executive

      ■ Handling Incoming / outgoing calls of AMW Customers.■ Taking request and complaints in CRM Software.■ For Product / Service Improvement, taking clients feedback and suggestions.■ Sent weekly / monthly reports to sales head.

    • Walplast Products Pvt. Ltd.

      Apr 2016 - now

      • Loyalty Program: Supervised Homesure Samriddhi loyalty program for Painter, Mason, Contractor, and Retailers.• Streamline the reward-earning process.• Engage with influencers. • BTL: Increased brand visibility by executing targeted trade marketing campaigns and strategies.• Executed market research to identify consumer trends and preferences, shaping future marketing initiatives.• Assisted in the development of annual trade marketing plans, ensuring alignment with overall business objectives.• Created customized marketing materials to increase product awareness. Show less

      • Assistant Manager

        Apr 2021 - now

      • Sr. Sales Executive

        Apr 2016 - now

  • Licenses & Certifications