Matt Jones

Matt jones

bookmark on deepenrich
location of Matt JonesStourport-On-Severn, England, United Kingdom
Followers of Matt Jones533 followers
  • Timeline

  • About me

    Experienced Product Owner & QA Manager

  • Education

    • Kidderminster college

      -
      English literature , psychology, law, media
    • Lordswood boys secondary

      -
  • Experience

    • Intouch games ltd

      Mar 2012 - Jan 2024

      - Elicited, refined, and prioritised business requirements, aligning development projects with company goals.- Streamlined KYC processes through integrations with KYC providers and Zendesk.- Led documentation and seamless data porting to a new platform. - Spearheaded the White Label platform implementation targeting international markets.- Managed development resources and priorities for the entire White Label product stack.- Gathered requirements from stakeholders in the UK and Romania to define product specifications.- Oversaw integrations with multiple providers, ensuring a seamless launch. - Managed Back-End system backlog and specifications.- Led recruitment and line management of Business Analysts and Back-End QA Team.- Implemented new tools and logic to improve customer engagement and experience. - Led a 10-member Back-End QA team, initiating test automation.- Trained and repurposed junior test analysts to monitor highly profitable CRM and Acquisition Campaigns.- Wrote specifications for Back-End and Front-End products. - Created and recruited a new team for testing Back-End and CRM systems/tools.- Developed detailed test plans using TestRail.- Took responsibility for all back-end QA work and team members. - Gained experience in Payment Risk/AML processes and took responsibility for monitoring withdrawals and approving payments to customers.- Using in depth knowledge of Texas Holdem poker, responsible for monitoring game logs to combat collusion - Communicating with customers using Calls, Emails and Live Chat support.- Instrumental in creating companies Loyalty Shop and VIP Program

      • Product Owner - B2C

        Jul 2022 - Jan 2024
      • White Label Product Owner

        Apr 2021 - Jul 2022
      • Back End Development Product Owner

        Nov 2017 - Apr 2021
      • Specifications and Back End Test Manager

        Mar 2016 - Nov 2017
      • Senior Test Analyst

        Nov 2015 - Mar 2016
      • Test Analyst

        Mar 2015 - Nov 2015
      • Security Specialist

        Jun 2014 - Mar 2015
      • Customer Support Representative

        Mar 2012 - Jun 2014
    • Push gaming

      Jan 2024 - now
      Product owner
  • Licenses & Certifications

    • Istqb

      Istqb - international software testing qualifications board
  • Volunteer Experience

    • Volunteer

      Issued by Macmillan Cancer Support on Apr 2014
      Macmillan Cancer SupportAssociated with Matt Jones