Experience

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  Trader joe's

  Jan 2011 - Dec 2012

  Crew member

  Interacted with customers, resolved problems, provided product recommendations with goal of providing outstanding customer experience.

• 

  Official corporation

  Jun 2011 - Sept 2011

  Internship

  Explored market niches in German and negotiated with suppliers in Germany for products to be sold online.

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  Syngenta

  Jan 2013 - Oct 2013

  Business analyst

  Compiled sales data for North American sales staff and district managers daily. Created purchase orders and invoices using SAP and other ERP systems. Oversaw Transfer Point program contracts between Syngenta and vendors.

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  Breakthru beverage group

  Oct 2015 - Jul 2017

  Merchandiser
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  Complete beverage service inc

  Jan 2017 - now

  Lead bartender
• 

  College city beverage

  Jul 2017 - Oct 2018

  Delivery merchandiaer
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  Jones lane lasalle

  Oct 2018 - Jul 2022

  Servicing analyst

  Managed escrow and non-escrow tax payments and tracked escrow balances for 80 billion dollar, 3600 loan portfolio through PRECISION LMInterpreting and complying with state, local and international statutes, regulations, legislation and lender requirementsAssisting with the reconciliation of transaction tax general ledger accountsProvided financial analysis and explanation of escrows, taxes and insurance to borrowers as requestedIdentified improvement changes regarding key processes for internal controls and accounting procedures Show less

• 

  Nwea

  Mar 2023 - May 2023

  Technical service representative

  Provided technical support for Mississippi Public Schools testing platform using SalesForce and proprietary softwareCreate high quality and consistent partner and staff written communication via chat, email and internal instant messaging Lead partners through diagnostic procedures by listening to and providing instructions and replicating the issue internally when applicable Provide program-specific support for partners with unique contractual obligations related to response time, communication channels, and reporting requirements Maintain up-to-date knowledge of program requirements when supporting large scale, state, or contractually defined partnerships Show less

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  C.h. robinson

  Jul 2023 - now

  • Customer Account Specialist

    Mar 2024 - now

  • Associate Operations Coordinator

    Jul 2023 - Mar 2024