Experience

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  Lumax industries limited

  Apr 2000 - Jun 2006

  Edp analyst

  IT Operations, Development and Support.

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  Premier softek (i) pvt ltd

  Jun 2006 - May 2010

  Programmer analyst

  Product Development and Support - Service Delivery Lead

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  Capgemini

  Jun 2010 - now

  It service manager

  IT Service Management for Engagement Support, IT Service Delivery.• Managing the end to end IT Consulting and coordination in Run Phase Engagements. • Solely responsible for all IT needs of run phase engagements, will bridge the gap between the end users and IT world. • IT SDM responsible for an engagement for the life of the contract Engagement relationship management with a focus to Fulfill engagement technology needs and ensure a smooth ‘Run the Business’ Project mobilization to support desired business outcomes – Revenue, Margin, Satisfaction Cost and Risk management Stabilize and Operationalize core IT support processes. Show less