
Timeline
About me
hospitality manager
Education

Itt marco polo palermo
2003 - 2008Diploma istituto tecnico e professionale tourism and travel services marketing operations
Experience

Langosteria
Apr 2016 - Jul 2022Assistant restaurant manager. Coordinate and assist the Restaurant Manager supervising the floor during meal periods to ensure that all standards and steps of service are met.. Answer incoming calls to the restaurant and provide appropriate service.. Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropiate.. Manage hostess, doors and floor managers. Managing and storing checks and invoices.. Organize and conduct pre-shift and departmental meeting communicating pertinent information to the staff, such as house count and menù changes.. Trains, develops and motivates staff to meet and exceed established service standards on a consistent basis.. Resolve problems to the satisfaction of involved parties.. Present and describe the food menù sharing the concept and philosophy.. Ensure all daily and monthly reports are detailed and submitted in a timely manner.. Utilize computer and cash register to accurately charge custumers. Show less

Princi
Sept 2022 - Nov 2022Store manager
Sogni
May 2023 - nowHospitality manager
Licenses & Certifications
- View certificate

Manager della ristorazione
24ore business schoolJun 2023 - View certificate

Operations management foundations
LinkedinAug 2022 - View certificate

Manager della ristorazione
24ore business schoolJun 2023
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