Giovanna Zito

Giovanna zito

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location of Giovanna ZitoMilan, Lombardy, Italy
Followers of Giovanna Zito532 followers
  • Timeline

  • About me

    hospitality manager

  • Education

    • Itt marco polo palermo

      2003 - 2008
      Diploma istituto tecnico e professionale tourism and travel services marketing operations
  • Experience

    • Langosteria

      Apr 2016 - Jul 2022
      Assistant restaurant manager

      . Coordinate and assist the Restaurant Manager supervising the floor during meal periods to ensure that all standards and steps of service are met.. Answer incoming calls to the restaurant and provide appropriate service.. Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropiate.. Manage hostess, doors and floor managers. Managing and storing checks and invoices.. Organize and conduct pre-shift and departmental meeting communicating pertinent information to the staff, such as house count and menù changes.. Trains, develops and motivates staff to meet and exceed established service standards on a consistent basis.. Resolve problems to the satisfaction of involved parties.. Present and describe the food menù sharing the concept and philosophy.. Ensure all daily and monthly reports are detailed and submitted in a timely manner.. Utilize computer and cash register to accurately charge custumers. Show less

    • Princi

      Sept 2022 - Nov 2022
      Store manager
    • Sogni

      May 2023 - now
      Hospitality manager
  • Licenses & Certifications