Experience

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  Hohenstein institute

  Nov 2001 - Oct 2006

  Laboratory supervisor

  ISO 17025 / ISO 9001 / LACE Accreditation requirements process for laboratory standards. Managed equipment and lab staffs for preparing to audit. Monitoring tests and analysis while processing is making sure appropriate corresponding criteria and methods. Validated standard or Inhouse test procedures with calibrated equipment. Followed and regulated Quality Assurance Process. Textile materials colourfastness, physical and chemical tests technical knowledge and experienced with related standards. Setup and develop unique test methods for textile materials. Knowledge and experienced in setting up the new Laboratory environment. Show less

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  Optima

  Nov 2006 - Mar 2008

  Laboratory supervisor

  Performing inspections of purchased parts. Entering inspection results into a database, AQL Application for Manufacturers. Discussing inspection results and conclusions with production managers. Quality Processes Development. AQL Application for Manufacturers. Distributing written Quality Inspection results to appropriate parties. Monitor all inspection and testing equipment to ensure current and valid calibration. Recommending changes to a production process. Making sure that Manufacturer companies employees follow documented procedures and standards. Carry out final inspections. Supervise the laboratory tests and analyses while processing is making sure appropriate corresponding criteria and methods. Improve and prepared all laboratory functions for LACE Accreditation customers requirements. Show less

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  Apparel retail company

  Oct 2009 - Dec 2013

  Marketing & crm supervisor

  Analysed ratings and programming features of competitors to evaluate the effectiveness of marketing strategies. Manage the complete redesign and launch of the company’s website in 6 months. Created an official company page on Facebook to facilitate interaction with customers. Designed templates for the content management system to promote SEO and conversion best practices and the efficient use of HTML tags. Managed all social media programs, including Internet forums, blogs, social networking applications and message boards. Coordinated monthly and quarterly marketing and community events. Evaluated return-on-investment and profit-loss projections. Planned and managed budgets over $[ 550k ]. Collaborated with marketing and communications teams on standardisation, design, and production of marketing materials. Analysed performance of all marketing programs to identify the best opportunities for optimisation. Produced engaging online marketing campaigns. Led concept development and organised sales and operations resources. Partnered with internal stakeholders to define marketing program requirements. Managed all company customer engagement campaigns. Coordinate & lead Outsource Call Center for serving efficiently to the store's customers. Created and prepared two loyalty program projects SUVARI GIFT CARD and SUVARI Loyalty Card.Significant achievements;• Develop ERP Programs for supporting sales marketing activities.• To ensure customer satisfaction and to evaluate with reliable various sources.• Developed and implemented client service program, which expanded small-to-medium customer base 75%.• Increased the proportion of loyal customers %10 yearly and created individual campaigns and benefits for customers.• Decreased Customer Service compliments annually both products % 35 and direct services % 25. Show less

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  Apparel & retailer company

  Jan 2014 - Apr 2016

  Quality team lead

  Apparel Inc. Istanbul, TurkeyQuality Development Manager (2014 to 2016 April)Devising and establishing a company's quality procedures, standards, and specifications, reviewing customer requirements and making sure they are met. Working with purchasing staff to establish quality requirements from external suppliers. Setting standards for quality as well as health, safety. Making sure that manufacturing or production processes meet international and national standards. Looking at ways to reduce waste and increase efficiency. Defining quality procedures in conjunction with operating staff; Setting up and maintaining controls and documentation procedures. Monitoring performance by gathering relevant data and producing statistical reports, making suggestions for changes and improvements and how to implement them. Using related quality tools make sure partners, and other staff understand how to improve the business.Significant Accomplishments• Ensure a high level of internal and external customer service. Investigate (and correct) customer issues and complaints relating to quality. Decrease complain customer products percentage ( % 0,5.)• Supervise workers engaged in inspection and testing activities to ensure high productivity and high technical integrity.• Develop and analyse statistical data and product specifications to determine standards and to establish quality and reliability expectancy of finished products.• Provide technical and statistical expertise to teams. Formulate, document and maintain quality control standards and on-going quality control objectives.• Coordinate objectives with production procedures in cooperation with other plant managers to maximise product reliability and minimise • Create and direct environmental test functions and applications. Maintain active role on internal continuous improvement teams. Design, develop and implement quality control training programs Show less

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  Superdry

  Apr 2016 - Aug 2023

  Senior quality & garment technologist

  Leading Suppliers Develop new Garment/Fabric with global / internal mills and vendors.Bring sloutions for the issues before producing to bulkCommunicate regularly with counterparts to ensure all interpretation expectations are meet,be involved in technical meetings Pre-empt any production issue related to fit and quality well in advance and flag any risks to the concerned parties and superiors to take corrective reactions on time.Set and manage risk assessment meetings for products with Quality and Merchandiser teams and follow up minutes of the meetingsWorking closely with the Quality Assurance Team to make sure the right goods inspected and ship on timeVisiting factories regularly to making sure that processes are in place and followed up correctly.Work with the factories right from the initial stages of product development to make sure that all samples meet SD technical specifications.Manage pre-production meetings with the vendors ensure all requirements are meet, Work closely with the supplier base to mitigate risks, take preventive action and resolve issues on a regular basis,Drive supplier performance based on supplier rating and monitor improvement on a regular basis.Mentor and manages assistance to Junior Garment Techs Show less

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  Nersi

  Sept 2023 - now

  Leading the sourcing, supply base management,cost price negotiations and global order placement to support the growth and success of the Nersi Supplier Management & ContractsAccurate Price Management and NegotiationProduction Planning and Quality ControlT1&T2&T3 Supply Chain ComminicationSustainable Sourcing Management

  • Sourcing Director

    Sept 2023 - now

  • Apperal Sourcing

    Sept 2023 - now