Ying (Carol) Wei

Experience

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  Bank of Communications Limited

  Jun 2012 - Jul 2012

  Customer Service Internship

  • Served as primary customer interface for retail banking customers; managing initial intake and answering of customer issues and questions • Acquired thorough understanding of all bank products, policies, and procedures to answer inquiries and provide solutions to customer problems and questions• Established relationships with key high net worth customers to facilitate their use of bank services• Made recommendations on specific banking products to customers and was responsible for up-selling customers on additional banking services Show less

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  Wigo Overseas Co., Ltd.,

  Jul 2013 - Aug 2013

  Education Coach

  • Tutored Chinese students on English and communications skills for TOEFL and IELTS exams • Developed new, more effective programs focusing on preparing students for transitioning to foreign universities and everyday application of English • Designed exercises to develop students’ interest and motivation to learn English

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  Virginia Tech

  Aug 2014 - Dec 2014

  Multivariable Calculus Grader

  • Selected by math department administration to lead evaluation of student assignments and performance • Presented recommendations on curriculum changes to the professor based on analysis of student performance

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  R&R Consulting / Creditspectrum

  Aug 2016 - Dec 2016

  Associate Business Analyst

  Learned to build financial models to value US Auto ABS securities and conduct due diligence on collateral.

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  EXPLORE TRADING CAPITAL INC

  Jan 2017 - now

  Financial Advisor