Hermina Augustine

Experience

• 

  Banc Caribe, Ltd

  Jan 1999 - Jan 2003

  Director of customer service

  Managing HR and general administration, liaising with the FIU and Ministry of Finance on banking issues, regulations and policies, reconciling accounts, managing sales and purchase of securities; processing credit card applications.

• 

  AT&T

  Jan 2003 - Jan 2005

  Direct Sales Representative

  Managing all corporate accounts for the company, Liaising with customers daily, putting programs in place to keep existing clients and adopt new ones, Developing new products, Working closely with customer service representatives in supporting B2B clients.

• 

  Cable & Wireless Communications

  Jan 2005 - Jan 2008

  Account Manager

  Managing top corporate accounts, initiate new business customers' ventures while building on existing ones; managing customers' debt and revenue; working closely with product managers to launch new products in market; sales support to VP Sales.

• 

  The Global Pyramid

  Jan 2008 - now

  Director

  A personal guide to experiences and opportunities in Dominica and nearby Caribbean islands for international business consultancy, investment and tourism services, and property management.

• 

  Invest Dominica Authority

  Jan 2009 - Jan 2024

  Senior Investment Promotion Officer

  Promote the island of Dominica as an investment destination; Execution of investment strategy; pursue investors to take advantage of the investment opportunities on island; project management; marketing.