Amgad Hegazy

Experience

• 

  IT Egypt

  Mar 2004 - Dec 2005

  Technical Support Engineer

  Installing training labs and deliver technical support to all staff

• 

  Vodafone Egypt

  Dec 2005 - Jan 2008

  IT Specialist

  - Domain Admins for 7 domains and manage active directory and DC server with all required support at main sites and remote sites. - Admin MS Infrastructure services (DHCP, DNS, WSUS,..)- Manage applications based on SQL server and Admin SQL DB.- Mange and Admin file and Profile Servers - Communicate with Vendor for running project and planning projects.

• 

  Post Distribution Company

  Feb 2008 - Oct 2015

  IT supervisor System Administrator

  - Develops and implements policies and procedures related to information systems hardware and software acquisition, use, support, security, and backup.- Overseas operations and processes relating to mission critical systems.- Communicates with other departments to report and resolve software, hardware, and operations problems.- Coordinates the planning, installation, testing and maintenance of equipment/products, and the development and implementation of disaster/recovery procedures.- Provides extensive vendor management. Assists in negotiation and coordinating activities of, hardware, software, telecommunications, and support vendors.- Meets with users to determine quality of service and makes necessary adjustments to accommodate their needs.- Coordinates unit’s activities to ensure a smooth flow of operations by setting priorities, establishing goals, and assisting in the development and implementation of internal policies and procedures.- Plans and schedules human and technology resources.- Supervise staff for unit, including hiring, termination, training and evaluation decisions.- Assists in development of long-term strategies for growth and maintenance of department resources.- Makes budgetary recommendations to upper management, and monitors expenditures against approved budget.- Maintains a broad knowledge of state-of-the-art technology, equipment and/or systems. Researches and evaluates new technologies.- Performs as back-up for Executive Director as needed.- Admin MS Systems (AD,DHCP,DNS,WSUS, File Server,…)- Project Management for all IT Project. - Manage applications and DB based on SQL servers (client side and server side) Show less

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  Efada Technology

  Sept 2015 - Mar 2016

  Technical Customer Service Manager

  Managing Project related to Surveillance Solution (Milestone System) with more 1500 IP CAM connected to multiple recording servers with SAN storage interact with Customer for all technical Points managing team with their project related to Milestone Sys and handle the pending tasks design and implement new project and some case could need to redesign the current solution according to the needs

• 

  Enmaa Ijara

  Mar 2016 - Jul 2018

  IT Manager

  Iam Handling Required IT services: - Email Solution - MS Infrastructure systems (Active Directory, DHCP, DNS, ....) - Managing Printing Systems- Managing Leasing Application based on Oracle Technology and Oracle DB- Managing and Monitoring Network Traffic and Performance- Manage and Monitor internet Usage- Installing Hardware and Deliver required Support for Staff- Installing and Configurations Servers- Manage File Servers- Create Backup Plans, Backup Data based on Daily bases Backup, Monitor and Test Backups - Manage VPNs Connection Show less

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  Enmaa Ijara Company

  Mar 2016 - Jul 2018

  IT Manager

  Handling IT services like : - Design IT infrastrucure according to business needs- Email Solution with all related tasks - MS Infrastructure systems (Active Directory, DHCP, DNS, ....) - Managing Printing solutions - Testing and evaluate ERP solution for managing Leasing with following tasks :1. working as a project manager 2. collect and create businese needs 3. invite vendors for discuss business needs 4. preparing RFP for project 5. working for implementation and testing application - Managing and Monitoring Network Traffic and Performance- Installing Hardware and Deliver required Support for Staff- Installing and Configuring Servers- Manage File Servers- Create Backup Plans, Backup Data based on Daily bases Backup, Monitor and Test Backups - Manage VPNs Connection- Managing communications with Vendor. Show less

• 

  Cairo Leasing Corporation

  Jul 2018 - now

  • Head of Information Technology

    Jan 2023 - now

  • Senior Information Technology Manager

    Jul 2018 - Mar 2024