Talk to sales Try for Free
Venkata Ramana

Venkata Ramana

Technical Support Engineer

Followers of Venkata Ramana17 followers
location of Venkata RamanaIndia

Connect with Venkata Ramana to Send Message

Connect

Connect with Venkata Ramana to Send Message

Connect

  • Timeline

  • About me

    IT Analyst at Tata Consultancy Services

  • Education

    • Bharathidasan University

      2006 - 2009
      Bachelor's degree Computer Science

  • Experience

    • Movate

      May 2010 - Dec 2010
      Technical Support Engineer

      Configuring and troubleshooting Netgear routers. Supporting the customers on their needs related to networking, operating systems and system security through phone and also through remote support. Troubleshooting SOHO networks of the customers which are connected to the internet through various isp’s such as Comcast, AT&T, Verizon.

    • Hewlett Packard Enterprise

      Dec 2010 - Aug 2014
      Service Delivery Consultant

      Reviewing the source of windows application provided by customers and creating windows installer packages as per the standards and requirements provided. Testing and quality analysis of the applications are also being done. Applications will be tested on VM ware workstations and in some cases the applications will be tested in the customer environment using VPN. Packages created are mostly windows installer packages or App-V Packages in few cases based on the customer’s requirement. Apart from packaging, software lifecycle services such as and source media validation and integration testing are also being done. Show less

    • Tech Mahindra

      Aug 2014 - Nov 2014
      Business Analyst

      Working for windows application migration project which focused on migrating around 4000 applications to windows 8. As the service line representative (Team Lead) for UAT team, responsible for handling a team of 15 members who work from three locations Chennai (India) Ludwigshafen (Germany) and Demarchi (Brazil). Responsible for productivity and quality of the work done by my team, submitting reports to management on a daily basis, attending daily stand-up meetings with Clients, management and onsite associates. Show less

    • Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd

      Jun 2015 - Nov 2015
      Senior IT Consultant

      Working at Tata Consultancy Services for one of their client who is in the process of creation of a managed operating environment for a new site. Packaging and testing of application and training support teams are the activities involved.

    • Tata Consultancy Services

      Dec 2015 - now
      IT Analyst

  • Licenses & Certifications

    • Red hat Certified Technitian

      Red Hat