Experience

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  Kimpton hotels & restaurants

  Jul 2001 - Dec 2009

  • Human Resources: Hired and trained two managers that were both eventually promoted to Asst. General Manager. Promoted and trained a new Private Dining Sales Manager position. Led roll outs on new corporate culture initiatives promoting employee diversity and employee service goals. Improved Employee Opinion Survey scores by 10% year over year. Responsible for mediating employee disputes, disciplinary actions and maintaining accurate paperwork on all employee counseling occurrences.• Financial Accountability: Managed expenses successfully to maintain a flow to budget of 50% or more during the economic downturn. Achieved goal without suffering layoffs in management or hourly staff. Forecasted within 10% of actual Gross Operating Income for past 3 years regardless of being over or under budget.• Guest Service: Achieved and maintained over 90% on guest satisfaction scores through hotel surveys and over 4 stars with Open Table surveys. Show less • Human Resources: Trained 3 managers in day to day restaurant operations, all operating systems and financial accountability. Responsible for training new GM in day to day operations, business levels and restaurant development needs. Responsible for mediating employee disputes, disciplinary actions and maintaining accurate paperwork on all employee counseling occurrences.• Acting General Manager for 6 months while GM position remained unfilled. • Responsible for all aspects of Beverage Program including staff training, wine list development, purchasing, inventory and cost management. Maintained all beverage costs within budgeted expectations. Show less • Human Resources: Interviewed for all line positions and consulted with management team on final hiring decisions. Executed employee new hire paperwork and orientations. Produced weekly schedule for all front of the house employees. Responsible for mediating employee disputes, disciplinary actions and maintaining accurate paperwork on all employee counseling occurrences.• Managed all aspects of Beverage Program. Developed direction and design of 200+ bottle Italian and American wine list. Responsible for all staff training on wine and beverage. Held 6 week long class teaching basics of wine for all staff members.• Developed yearly marketing plan as well as quarterly versions. Responsible for execution of said plan and communication among the management team.• Responsible for the execution of the weekly profit and loss statement, including forecasting revenues and expenses for the month. Show less

  • General Manager, Atwood Café

    Dec 2006 - Dec 2009

  • Asst. General Manager, 312 Chicago

    Jan 2006 - Dec 2006

  • Asst. General Manager, Panzano

    Oct 2003 - Dec 2005

  • Asst. Manager, Puccini & Pinetti

    Jul 2001 - Oct 2003
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  Bon appétit management company

  Feb 2010 - Jun 2011

  General manager

  • Human Resources: Responsible for all daily human resources functions including payroll accuracy, time clock management and any necessary written documentation. Reorganized front of house positions to eliminate approximately $650 per week in hourly labor. Developed training manuals and executed training for new style of service. Successfully trained and promoted 2 staff members to supervisor positions. Responsible for mediating employee disputes, disciplinary actions and maintaining accurate paperwork on all employee counseling occurrences.• Financial Accountability: Introduced and developed systems to control major expense lines such as hourly labor resulting in an approx. 4% drop by year end. Developed forecasting system to control revenue expectations and expenses on a yearly, monthly and weekly basis. Developed processes for budgeting that took into account past history, expected covers and fixed costs. Increased profitability in 2010 by $100,000. • Revenue Development: Successfully developed and opened a small café space within the Art Institute of Chicago. The café operated with revenues exceeding forecasted expectations by approximately 20%. In addition, took over operating all large group events (40-200 people) while restaurant was open for regular service as well. Worked with Private Dining Coordinator to sell and execute over $400,000 worth of events per year. Show less

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  Wine sales

  Aug 2011 - Oct 2012

  Independent contractor

  Present and show wines from various boutique distribution houses in the Chicago area to wine shops and restaurants.

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  Morton's the steakhouse

  Oct 2011 - Jun 2013

  Server
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  Ipc international

  Jun 2013 - Nov 2013

  Human resources representative

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  Anywhere real estate inc.

  Feb 2014 - now

  Regional Business Partner currently supporting clients throughout our Central Region (Illinois, Indiana, Wisconsin, Minnesota, Texas and Missouri.Provide strategic business support and consultation for a variety of HR functions within client groups including but not limited to Employee Relations, Organizational Development, Training and Performance Management. Support multiple levels of management up to the Regional Executive Vice President. Regional generalist support for a multi-state client group of approximately 300 employees (Wisconsin, Illinois, Michigan, and Indiana). Responsible for a variety of HR functions within client group including but not limited to Employee Relations, Organizational Development, Training and Performance Management. Manage Regional Recruiter and Contract Recruiter positions. Accountable for all recruiting activity, legal compliance and annual AAP reporting and planning. As an HR Generalist for NRT, LLC a division of Realogy Corp., I supported a client group of approximately 400 employees throughout multiple states (Wisconsin, Illinois, Michigan, Indiana and Minnesota). I had responsibility for a variety of generalist duties including but not limited to employee relations, performance management, training & development and recruiting.

  • Senior Human Resources Business Partner

    Feb 2023 - now

  • Human Resources Business Partner

    Jan 2017 - Feb 2023

  • Human Resources Manager

    Feb 2015 - Dec 2016

  • Human Resources Generalist

    Feb 2014 - Feb 2015