Experience

• 

  Lightyear network solutions

  Sept 2007 - Feb 2012

  Manager of employee development

  • Plan, develop, and coordinate in-house training for support personnel• Organize, plan, and prioritize work. Create specific goals to accomplish• Thinking creatively. Designing and creating new applications when need arises• Responsible for training and implementation of new processes, systems, and applications• Responsible for all communications via phone call, web blog, email, and chat client with external agents

• 

  Community trust bank

  Feb 2012 - now

  Supervisor of Escrow and Insurance Processing

  • VP/Direct Lending Manager

    Sept 2021 - now

  • Retail Credit Supervisor

    Jun 2020 - Sept 2021

  • Compliance Officer

    Mar 2019 - Jun 2020

  • Loan Servicing Supervisor

    Feb 2012 - Mar 2019