Menna Kamel

Experience

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  Future Technologies Company - FUTEC

  Nov 2008 - Oct 2012

  Office Manager

  1. Using a range of office software, including email, Microsoft Office and ERP Systems.2. Managing filing systems.3. Following up POs with customers, agents, and suppliers.4. Arranging and managing CEO appointments & correspondents.5. Maintaining the condition of the office and arranging for necessary repairs.6. Oversee the recruitment of new staff, sometimes including training staff development.7. Held meetings with senior management to review performance; liaising with other administrative teams to provide upper management with the necessary reports & employers assessments for annual raise.8. Preparing invoices and packing lists for foreign agents.9. Checking best shipping rates with shipping companies.10. Contacting shipping lines and booking vessels.11. Preparing Bill of lading.12. Following up procedures till shipments are being received.13.Follow up on clients’ payments according to agreed contracts. Show less

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  BSocial Company

  Oct 2012 - Oct 2013

  Social Media Executive

  1. Create monthly content.2. Moderate social media assets.3. Help, execute & manage in creating tactical / seasonal campaigns / contests for clients.4. Write Facebook Ads Copies in both Arabic & English.5. Doing research about latest design trends for social media use.

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  MediaSci ME

  Jan 2014 - Oct 2015

  Senior Social Media Specialist

  1. Work along with both the strategy & creative team in creating assigned social media strategies. 2. Generate, edit, & publish monthly content / posting plans / campaign based for clients.3. Moderate & engage with social media users across different platforms. 4. Analyse and provide a detailed monthly report with qualitative recommendations & quantitative social media metrics & insights either manually of using different analytics tools5. Design, gather, and analyse data for listening, reputation management & competitors reports either manually of using different analytics tools.6. Sense & solve any crisis that may happen or already happened on social media individually or through guiding the client on crisis management procedures. Show less

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  Fifth Dimension (5d)

  Mar 2016 - Aug 2016

  Operations Manager

  1. Managing day to day operations for both social media & creative teams. 2. Proofread & insure monthly posting plans quality in terms of ideas, captions, and designs before submitting to clients. 3. Acting as project manager to solve any issues with clients when needed. 4. Creating & developing clients' strategies alongside with strategy team if needed. 5. Presenting proposed strategies to clients in official meetings if needed.

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  Egyptian Media

  Aug 2016 - Feb 2018

  1. Plan and execute all digital marketing, including, social media Ads, Google Ads, Mobile Ads, & Websites Ads placements. 2. Measure and report performance of all campaigns against goals (ROI and KPIs).3. Collaborate with internal teams to create landing pages and optimize user experience.4. Collaborate with agencies and other vendor partners.5. Create customers behaviour profiles to set targeting criteria.6. Monitor, optimize, and do the necessary changes for best campaign results. 7. Provide EOC reports with analytical finding & recommendations. Show less 1. Managing the day to day running of the Digital Marketing Team to ensure that client expectations are met in an efficient manner.2. Managing the teams schedules every day / week to ensure production output is efficient.3. Working with the other Senior team (Digital Media, Social, Account Management and Creative Team Head) to align all projects in line with the briefs objective.4. Working alongside the Agency's' Production Manager to align overall campaign production of a campaign.5. Scheduling and prioritizing projects and ensuring all deadlines are met.6. Working as part of a team to deliver a high level of service and cooperation to both clients and colleagues alike.7. Participating in full at all team meetings and all relevant client and business discussions.8. Undertaking other tasks as and when directed by line manager and or when reasonably requested by other colleagues. 8. Assisting fully in the marketing and promotion of the business.9. Managing time to ensure projects are handled efficiently, on time and prioritized accordingly to notify avoid any conflict or issue. Show less

  • Digital Media Manager

    Jul 2017 - Feb 2018

  • Digital Operations Manager

    Aug 2016 - Jun 2017
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  Icon Creations

  Feb 2018 - Mar 2019

  Digital Operations Manager

  1. Maintain ooperations work flow by establishing work schedules and assigning employees to tasks when needed. 2. Manage a team of account managers and executives by following up on their daily tasks. 3. Work with different teams to align on initiation and timely delivery of projects. 4. Handle creative and production team’s daily schedule and organize it based on the priority of delivery of the different tasks. 5. Involved in all stages of planning and creative process. 6. Work closely with the team to develop an in-depth understanding of the clients’ business and needs, products and marketing objectives. 7. Manage day-to-day escalations and troubleshooting of client issues. 8. Handle the pitching process from brief reception to presentation delivery. Show less

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  DOTMedia

  Apr 2019 - Oct 2019

  Digital Strategy Manager

  1. Strategizing annual, quarterly, & campaign based social media strategies & plan paid advertising strategies and budgets2. Coming up with creative tactical campaigns and setting its implementation process. 3. Develop success metrics and monitor progress using analytic tools.4. Analyse and offer quarterly reports to the management that outline any necessary changes to the digital marketing plan.5. Work closely with governmental team to guide & execute content based on the agreed strategies. Show less

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  TikTok

  Oct 2019 - Oct 2020

  Social Media Operations Manager - TikTok Middle East

  1. Handling TikTok ME official social media accounts in terms of choosing and posting In-App content.2. Helping user growth team in choosing content to be boosted on official accounts. 3. On boarding celebrities and big media entities to join TikTok.4. Setting social media bi-monthly strategy for TikTok ME official accounts. 5. Social media coverage for TikTok on gorund activities & sponsorship events6. Responsible of growth hacking activities to increase content viewership, app downloads, and enhance brand reputation, by collaborating with well known Facebook pages & Instagram accounts that huge fan base and high reach to use their videos posting slots to post TikTok content either through paid or barter deals. 7. Monitoring TikTok sentiment on social media and reporting any negative hype or accounts on social media to safety team. 8. Give orientations about TikTok collaborations to media & advertising agencies to help them use TikTok as an advertising tool for their clients. Show less

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  Beeto

  Nov 2020 - Aug 2021

  Marketing Operations Manager
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  Huawei

  Jan 2022 - Jan 2023

  Regional Advertising Operations Manager
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  Genpact

  Apr 2023 - now

  • Customer Success Manager - Snap Inc

    Jan 2024 - now

  • Program Assistant Manager - Snap Inc.

    Apr 2023 - Dec 2023