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Manuel Magno

Manuel Magno

Logistics Manager

Followers of Manuel Magno299 followers
location of Manuel MagnoColumbus, Ohio Metropolitan Area

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  • Timeline

  • About me

    Manager - Lexmark Repair at DecisionOne

  • Education

    • Quinlan School of Business, Loyola University Chicago

      -
      MBA

    • Boston University

      -
      BS

  • Experience

    • ExxonMobil

      Oct 1987 - Jun 1990
      Logistics Manager

      Used computerized dispatching system to schedule daily tank-truck deliveries of gasoline, diesel and jet fuels to over 400 Mobil locations in Los Angeles and San Diego.

    • Unocal Chemical Division

      Jun 1990 - Jun 1992
      Plant Manager

      Responsible for all plant operations at Tampa, FL marine receipt facility and then Fairfield, CA storage and distribution terminal. Managed warehouse, tank farm and trucking operations, ensuring compliance with state and federal regulations regarding the storage, handling and transportation of hazardous chemicals.

    • University of California, Berkeley

      Jul 1992 - Jun 1998
      Superintendent of Physical Plant

      General Manager of campus building services unit. Managed 270-person workforce delivering building maintenance and custodial services to UCBerkeley main campus.

    • Columbus City Schools

      Jul 1998 - Mar 2003
      Manager, Custodial Services

      General Manager of District's Custodial Services department. Directed 550 custodians and maintenance personnel working in 153 schools and administrative buildings.

    • SMG, Greater Columbus Convention Center

      Nov 2003 - Sept 2010
      Sr. Operations Manager

      Management of facility and building operations services department at the Greater Columbus Convention Center.

    • GCA Services Group

      Sept 2010 - Feb 2013
      Regional Manager

      Responsible for management of GCA custodial and environmental services operations in Ohio, with over 300 FTE and annual volume of over $6 million.

    • Capital Building Services Group, Inc.

      Mar 2013 - Jun 2014
      District Manager

      Managed CBSG operations at 50+ locations in Ohio, Michigan and Indiana, a workforce of 250, and annual volume of $1.4 million. Met all goals for profitability and customer satisfaction.

    • OhioHealth

      Nov 2014 - Nov 2015
      IT Support Specialist

      Provide support to OhioHealth staff and associates encountering technical difficulty with OhioHealth-supported applications and hardware, including Epic healthcare suite. Troubleshoot errors with network connectivity. Escalate issues as necessary to system specialists. Frequent use of Active Directory to assist with user account administration and access control. Windows and Java troubleshooting and configuration. Provide remote assistance and problem resolution through PCHealth, SCCM, Dameware and LogMeIn. Installation and configuration of VMWare for remote access. Use of ServiceNow to document troubleshooting, escalation and resolution activities. Show less

    • DecisionOne

      Nov 2015 - now
      Program Manager - Lexmark

      Direct all operations of D1's printer repair division - all Lexmark-branded models under corporate service agreements. Manage and organize technicians' efforts to meet production and quality goals while increasing efficiency and reducing costs by improving processes and methodologies.

  • Licenses & Certifications

    • A+, Net+, Microsoft MTA Network, OS, Security, Server Admin