Reggie Galjour

Experience

• 

  Odyssey House

  Jun 2014 - Sept 2015

  Technician

  • Provided technical support for medical and administrative personnel across six campuses for hardware, software, and network administration issues• Completed special projects in addition to regular duties, such as working directly with the CEO and IT Manager to build a radio station from the ground up• Served as the point of contact for any issues with the organization’s phone systems, printers, or electronic medical record software

• 

  U.S. Courts of Appeals

  Sept 2015 - now

  • Provide technical advisory services to securely design, implement, maintain, or modify information technology systems and networks that are critical to the operation and success of all court units within the circuit • Perform research to identify potential vulnerabilities in, and threats to, existing and proposed technologies, and notify the appropriate managers/personnel of the risk potential • Coordinate response to security incidents that span court boundaries. • Work together with CISOs from other federal circuits to coordinate and develop security policy and systems• Manage security department team of direct and non-direct reports• Serve as an information security subject matter expert to all departments within the circuit regarding federal and Judiciary security regulations and procedures• Prepare reports based on identified metrics of team and project effectiveness, analyze the data, and implement changes to meet the requirements of the annual Judiciary IT Security Scorecard• Manage work of court associates on administration of our SIEM (Splunk), proxy (Forcepoint), and vulnerability risk management software (Tenable Security Center/Nessus). Show less • Responsible for management and administration of the cybersecurity program of the Federal Circuit Court of Appeals• Manage security department team of direct and non-direct reports• Collaborate as one of only 13 CISOs in the country on national security policy for the federal Judiciary• Serve as an information security subject matter expert to all departments within the circuit regarding federal and Judiciary security regulations and procedures• Serve as administrator of our Enterprise Security Awareness Training (KnowBe4) and our Governance, Risk, and Compliance Manager (KCM GRC)• Prepare reports based on identified metrics of team and project effectiveness, analyze the data, and implement changes to meet the requirements of the annual Judiciary IT Security Scorecard• Manage work of court associates on administration of our SIEM (Splunk), proxy (Forcepoint), and vulnerability risk management software (Tenable Security Center/Nessus). Show less • Managed and administered Forcepoint Web Security/Websense, Malwarebytes Endpoint Security, Symantec Endpoint Protection Manager, Tenable Security Center/Nessus, and Quest KACE to enhance court security posture• Traveled to District, Bankruptcy, and Probation/Pretrial courts within the Fifth Circuit to assist in implementation of the above security tools• Created security policies for the court in accordance with the Judiciary IT Security Scorecard• Created and facilitated incident response table-top exercises for courts throughout the Fifth Circuit • Prepared Fifth Circuit courts for assessments from the Administrative Office of the United States Courts • Prepared executive-level reports on court security tools• Provided support and training for the custom inventory system for courts across the Judiciary • Led security awareness trainings for Judges, Judicial Assistants, and Law Clerks• Worked in conjunction with the help desk to support end users with security issues, questions, and concerns Show less • Provided technical support for all judicial end users across three states• Managed the installation of hardware and software for all users• Served as a dedicated Specialist for 5 judges which entailed managing every aspect of their technical needs• As Lead Trainer, conducted all trainings and developed all training materials, with a focus on security requirements and responsibilities • Team project lead for future merge to Microsoft Office 365• Team project lead for implementation of RFID system to manage inventory Show less

  • Circuit Information Security Officer, Ninth Circuit

    Sept 2021 - now

  • Circuit Information Security Officer, Federal Circuit

    May 2019 - Aug 2021

  • IT Security Specialist

    Aug 2017 - May 2019

  • Automation Specialist

    Sept 2015 - Jul 2017