Experience

• 

  Lufthansa intouch

  Mar 2015 - Aug 2018

  • Test Case writing based on technical specifications with focus on minimizing errors• Manual Test Case execution• Identifying and reporting defects• Following up on defects and re-testing fixes • Issue/Reissue/Refund of Airline Tickets on Local/Online markets• Global Helpline support calls of Customer Care Agents and Airports • Quality Check of Customer Care Agents • Editing of Lufthansa webpage • Based on program CASPAR/Guide-Res customer care and feedback via e-mail• Travel Agency technical support in Polish and English• Website and check-in online technical support in Polish and English • System Tester of new Lufthansa Fare concept• Understanding of new product concept and process specifications• Test Case writing based on technical specifications with focus on minimizing errors• Manual Test Case execution• Identifying and reporting defects• Following up on defects and re-testing fixes

  • Testing Agent in Testing/Delivery Management Team airline.com

    Feb 2017 - Aug 2018

  • Ticketing and Fulfilment Agent

    Jan 2016 - Feb 2017

  • Editor on Demand

    Jun 2015 - May 2016

  • Customer Service Consultant in Polish and English

    Aug 2013 - Jan 2016

  • Business Process Management Tester

    Mar 2015 - Jun 2015
• 

  Embedit

  Sept 2018 - Dec 2020

  Software tester

  Software TesterManual Tester• Preparing testing data• Executing and evaluating manual tests within various technologies• Recording and monitoring software defects• Re-testing fixes/solutions/issues• Creating and maintaining test documentation

• 

  Avast

  Mar 2021 - May 2022

  Qa engineer

  BOSS Team• Preparing testing data• Executing and evaluating manual tests within various technologies• Recording and monitoring software defects• Re-testing fixes/solutions/issues

• 

  Creative dock group

  Jun 2021 - now

  QA Engineer / QA Lead• Preparing testing data (and creating scripts in Python for testing processes)• Executing and evaluating manual tests within various technologies• Recording and monitoring software defects• Re-testing fixes/solutions/issues• Creating and maintaining test scenarios for regression testing• Creating and maintaining test documentation in Confluence• Knowledge transfer within QA team• Test review within QA team• Basic maintenance and writing of Automated tests in Playwright/TS (learning in progress) Show less

  • Information Security Officer

    Mar 2024 - now

  • QA Engineer - Figodo.com

    Aug 2023 - Feb 2024

  • QA Engineer - Riyad Timal fintech project

    Jun 2022 - Aug 2023

  • QA Engineer - Nafirmy.cz project

    Jun 2021 - May 2022