Abdou Manjang, MHA, CMP, PM

Experience

• 

  Allina Health

  Jan 2011 - Dec 2020

  • Take initiative to develop and maintain safe milieu activities• Assists patient in establishing daily therapeutic goals• Provides physical and emotional care to patients• Assists collecting assessment data through interviews and group interactions• Develops and maintains positive actions designed to promote respectful treatment for patients • Collaborates with Physician Recruitment Services• Connects the organization to community members • Make sure that services provided helps meet patients’ and staff needs • Orientate, schedule, support volunteers’ activities, and their programs• Recruit competent volunteers• Coordinate and supervise volunteers• Provide appropriate training to volunteers• Maintain and advocate respect for all volunteers Provide direct patient care as directed by the Registered Nurse (RN)Collect patient data and documents accurately in the medical recordPromptly notify the RN of abnormal data or changes in patient conditionFoster the ability to work under stress and stay calm Participate in organizational work initiativesOffer 1:1 observation and assistance to mental health patientsDevelop professional relationships with health care providers

  • Mental Health Coordinator

    Jan 2019 - Dec 2020

  • Volunteer Services Coordinator

    Sept 2015 - Dec 2020

  • Nursing Assistant

    Jan 2011 - Feb 2016
• 

  Lutheran Social Service of Minnesota

  May 2015 - Aug 2015

  Case Aide (Intern)

  Participated in community food shelf programResearch Youth Employment and Summer Community programsDemonstrate concern for the welfare of othersReview, evaluate, and appraise current agency services Evaluate the needs and trends in the communities in which services are being provided Discuss strategies for developing positive and trusting working relationshipsIdentify and provide relevant resources and referrals including free mental health, and dental servicesParticipated in research that successfully earned a grant to provide job and financial training for low income clientsDevelop relationship with Section 8 (Subsidized Housing) Show less

• 

  Walker Methodist

  Nov 2015 - Nov 2016

  Housing Manager

  • Responsible for preparing the facility annual budget • Ensure regulatory compliance per the US Department of Housing and Urban Developing to provide quality and affordable rental homes for seniors • Maintain residents' facility and facility financial record• Comply with federal, and state regulations and laws• Collaborate with residents and corporate staff • Maintain confidential information of residents • Resolve residents' concerns in a timely manner• Resolve resident to resident conflicts• Responsible for residents’ billing and rent collection• Complete and process all accounts payable information and invoices Show less

• 

  Children's Minnesota

  Nov 2016 - Dec 2020

  Maintained inventory of equipment, supplies, and organization of main Simulation Center and associated areas. Set up / optimized equipment, technology, and supplies for all simulation-based patient training, such as task trainers and standardized patients. Developed standard work for enhancing auditing simulated medication, with zero misplaced items, in clinical environment. Collaborated with Simulation Education Specialist in offering training sessions to healthcare organizations / professionals, improving responses to pediatric emergencies. Show less

  • Simulation Operations Specialist

    Jun 2019 - Dec 2020

  • Volunteer Services Coordinator

    Nov 2016 - Jun 2019
• 

  Allina Health

  Jan 2021 - Oct 2021

  Graduate Administrative Resident

  Collected / analyzed data to support operational improvement initiatives; presented findings to leadership and recommended implementation plans. Led and contributed on executing strategic goals and completing projects. Maintained positive working relationships throughout system, enabling complex cross-departmental collaboration. Authored business plan for Minneapolis Heart Institute to purchase high-function manikin simulator for training, with contribution margin of $476K Developed and presented monthly data (bedded outpatient by clinical service lines and units) to Abbott Northwestern Hospital's leadership, which led to proactively implementing actions that helped mitigate issues. Show less

• 

  Allina Health

  Oct 2021 - Aug 2023

  Performance Improvement Advisor

  Managed Lean and Six Sigma projects to optimize clinical performance, generate revenue, and enhance quality of care. Led and facilitated system-wide initiatives, with guidance from organization leadership teams.Accomplishment:Project Management: Spearheaded complex quality improvement projects, with minimal oversight, removing nonvalue-added tasks in standard processes, such as low-hanging fruit that caused delays in patient flow standard operations. Designed standardized workflow for United Hospital’s Cardiovascular operating room that increased turnover from 52% to 75% and case start time within 20 minutes.Process Improvements: Served as subject matter expert (SME) for reporting tools and data management; implemented daily management system, enhancing patient flow efficiency and increasing falls compliance Collaborated with vice presidents and providers, ensuring surgical clinical services line metro hospital’s operating rooms met system-wide goal. Show less

• 

  Impact Health The Gambia

  Oct 2022 - now

  Founder & CEO

  Mission: To transform The Gambia healthcare system for operational excellence where care providers are set up to make an impactful safe and quality of care while embedding improvement culture.

• 

  University of Minnesota Medical School

  Mar 2024 - now

  Quality Improvement Coordinator

  Partner with the Chair of Quality Education: Consult in development and implementation of a Quality Education program for residents and incoming facultyLead residents with their quality improvement projects (A3 design, set metrics, collect data, analyze,guide PDSA cycles)Partner with the Chair of Quality Data Manage biweekly report process for the department on quality metrics; continually update and enhance metrics usedPrepare and submit quality reports to regulatory agencies as appropriateLead and manage Epic Improvement subgroupPartner with the Chair of Clinical Quality Manage day to day clinical incident reporting databasePartner with faculty to assign incidents, track completion, close review processManage the scheduling of M&M presentations, file PP with appropriate incidents in the databaseCross check iCare (RL Solutions) reports with database events and update as neededQuality Improvement activities Work with faculty to set quality goals annually, report quarterly on progress to those goals; prepare a final report annually for the Chair and Vice Chair, and direct activities for quality improvement.Coordinate faculty projects for the Quality Consortium, lead contact for quality support administrative functions.Anticipate and identify barriers to change, and develops plans to overcome the barriersPartner with the Vice Chair for Quality and Safety Manage the scheduling for all quality and steering committee meetings; set agenda, record minutesPrepare an annual report to the Lead Quality Committee on departmental quality efforts to establish protocols and procedures.Lead monthly meetings to review prior months iCare/RLS incident reports that involve anesthesia, assist with development of remedial actions via root cause analysis.Attend RCA and ACA meetings that involve anesthesia, ensure faculty representationOther Duties: Partner with the Chair of each Quality Committee to schedule quarterly meetings, set agendas, and provide minutes Show less