Experience

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  Vodafone

  Mar 2011 - Sept 2013

  O vodafone international operation advisor at global enterprise service center(gesc).

  Customer call center agent for 888 & UK.Visa call center agent for Schengen and US Embassies.Back office Agent ( English & Japanese ) for GESC Department.

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  Bluesky tour & travel

  Nov 2013 - Apr 2016

  Visa senior specialist

  Responsible for all kinds of visas request around the globe.coordinate all required documents to apply for both business and tourism visas.responsible to review and confirm the financial cost of the visa process.

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  Advansys esc

  May 2016 - now

  Travel &mobility operation supervisor

  Responsible for the Mobilization process of Advansys ESC For Egyptian nationals according to their assignment in the USA, UK, Middle East, and Europe( business Visa and work Permit ) • Supervise Travel Co-Ordinators.• Communicating with our Legal advisors in the USA, UK, Middle East, and Europe • Coordinate and follow up with the embassies and the authorized agencies for the updated process and requirement documents to obtain the visa •support for the housing of the employees in their assignments.• Reviewing the Legal advisor's invoices to control the mobility process cost • Communicating with our third parties as travel agencies to for our Ticket request and our airline deals Show less