Experience

• 

  Starbucks

  Jul 2006 - Nov 2014

  •Acts with integrity, honesty and knowledge that promote the culture, values and mission of Starbucks•Maintains a calm demeanor during periods of high volume or unusual events to keep store operating to standard and to set a positive example for the shift team.•Anticipates customer and store needs by constantly evaluating environment and customers for cues.•Manager so that the team can respond as necessary to create the Third Place environment during each shift.•Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Provides feedback to store manager on partner performance during shift.•Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager. Show less

  • Shift Supervisor

    Jul 2006 - Nov 2014

  • Shift Supervisor

    Jul 2006 - Nov 2014