Jelena Tomicova

Experience

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  Základní škola Drtinova

  Aug 2003 - Jun 2008

  IT Teacher and webmaster

  - project manager of the Customer Software Development division, support manager- cooperation with the client and preparing business analyses, quality guidance and supervision of the development team, preparing of the test and implementation team, planning and project phasing, budget controlling, communication with the client, providing of needed materials, continuous status reporting- planning and supervision of starting up the support division, receiving client requests, ensuring the processing of tasks, supervision and management of allocated capacity, communication with the client Show less

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  High School a ZŠ J.Gutha-Jarkovského

  Jan 2004 - May 2010

  Member of historic excursion preparation team and realization team

  - language guarantee – translating, dealing with accommodation, entrances into historical buildings, solving of problematic situations etc.- excursion preparation – searching, translations from local sources, bookings etc.- administration and development of school websites – www.dejepis.tym.cz (2004 – 2007)

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  Městská část Praha 5

  Sept 2007 - Nov 2007

  Lecturer – seminar

  - writing of methodological work on the web presentation topic, leadership training on web pages, consultation on the topic

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  Sprinx Systems, a.s.

  Oct 2007 - Jul 2010

  Project Manager

  - project manager of the Customer Software Development division, support manager- cooperation with the client and preparing business analyses, quality guidance and supervision of the development team, preparing of the test and implementation team, planning and project phasing, budget controlling, communication with the client, providing of needed materials, continuous status reporting- planning and supervision of starting up the support division, receiving client requests, ensuring the processing of tasks, supervision and management of allocated capacity, communication with the client Show less

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  Městká část Praha 5

  Jan 2008 - Jun 2008

  Author – methodological manual

  - participation on writing the methodological manual from background of the use of IT in Education

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  FZŠ s RVJ při PedF UK Drtinova

  Jul 2008 - Jun 2010

  Webmaster

  - administration and development of school websites – www.zsdrtinova.cz (2003 – 2010, in 2010 transferred to portal solution)

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  Xerox Czech Republic s.r.o.

  Aug 2010 - Jan 2015

  - direct manager of Sales support department – 10 people consist of Direct sales support, Delivery team, Pre-sales analyst team- member of second line level managers (middle management) - reporting to FLM manager (highest country level) and corporate level- coordination of Project managers in Sales Support department- leading projects for strategic clients (telco, finance, governance), global projects- supervisor ISO20000 certification - implementation of Xerox methodology for service delivery - Czech & Slovak Xerox (TTMP Champion) Show less - leading of the projects for strategic clients on local market - through all sectors (finance, telco, manufacturing, utilities, governance etc.)- project manager for global deal- cooperation with Sales account manager on business analyses, coordination and leading the implementation, communication with the client, cooperation through all departments, continuous status reporting- coordination and a member of projects for internal process improvements (Internal processes) of Xerox Company- team leader and coordination of the new service launch (Document Supply Chain Management), leading the implementation for a first telecommunication customer Vodafone Show less

  • SAO Support manager (Czech and Slovakia)

    Jan 2013 - Jan 2015

  • Project Manager

    Aug 2010 - Jan 2013
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  AXA Partners Central & Eastern Europe

  Apr 2015 - now

  - establishing and leading the Project Management Office inside the company for SRCE region (CZ, SK, PL and HU)- responsible for SRCE PMO team of 4 people - Project managers (2) and Business Analyst (2)- leading internal projects to support and full-fill the company strategy - Sales area (Insurance Policy Underwriting System), HR (TULIP system), Operations (Garage man.) etc.- cooperation with the main SW systems subcontractors - Sprinx Systems a.s. and STRATOS.INF.CZ, s.r.o.- improvement on implementation process and subprocesesses which support direct sales Show less

  • Business Solution Manager

    Jul 2017 - now

  • Senior Project Manager, Business Analyst

    Apr 2015 - Jun 2017