Experience

• 

  Harold b. lee library

  Aug 2020 - Dec 2021

  Software consultant

  - Consulted 20+ library patrons weekly with creative and design software-related questions to improve comfort level of patrons with technology- Taught 3+ weekly software classes to university students, professors, and faculty members to increase creative software usage in lectures and homework assignments- Communicated regularly with professors to provide software support increase the use of library services across campus- Created desk schedule for 15+ employees each semester

• 

  Built for teams

  Jan 2021 - Apr 2021

  Ux research intern

  - Created and administered a usability test to 8 org chart software users that gave the company insight regarding the effectiveness of the current product- Conducted and presented an analysis of usability test data that was then used by the company developers to make improvements to the product and increase the number of users

• 

  Caravel associates

  Apr 2021 - Aug 2021

  Project manager

  - Managed 4 software teams that completed various web development projects for external clients during the internship- Oversaw and led bi-weekly standup meetings with 20+ software developers to increase productivity- Integrated the agile methodology to ensure that development teams met all specified deadlines and delivered final projects on time to clients

• 

  Brigham young university

  Nov 2021 - Jan 2024

  • Teaching Assistant

    Aug 2023 - Jan 2024

  • Research Assistant

    Nov 2021 - Nov 2023
• 

  Amazon web services (aws)

  May 2022 - Aug 2022

  Professional services consultant
• 

  Amazon web services (aws)

  May 2023 - Aug 2023

  Professional services cloud consultant
• 

  Southwest airlines

  Jun 2024 - now

  Associate technology analyst