
- Timeline
- About me- Organization Transformation Analyst @ Deloitte Consulting SEA | Prosci® Certified Change Practitioner | Professional Scrum Master™ I (PSM I) certified | Human Capital | Management Consulting | Previously PwC 
- Education - Monash university malaysia2018 - 2021Bachelor of psychological science and business psychology- Activities and Societies: Member of Monash Entrepreneur Club in 2019 - 2020 - Participated in MEC Bash: Station games that are based on real-life situation, struggles and decisions that start-up companies and entrepreneurs faced - Participated in Floral Arrangement Workshop Member and participants of MUSA Buddy's Program for School of Medicine and Health Science in 2019 - Managed a total of 30 new students for 1-to-1 session Participant of TEDxMonashUniversityMalaysia 2019 - Topic on The Glass Ceiling Double major in both Psychology and Management Psychology units taken:- Psychology 1A- Psychology 1B- Personality and social psychology- Organizational Psychology - Biological Psychology - Developmental Psychology - Positive Psychology - Abnormal Psychology - Research methods and theory - Psychological testing, theories of ability and ethics- Perception and cognitive psychology Business units taken:- Introductory microeconomics -… Show more Double major in both Psychology and Management Psychology units taken:- Psychology 1A- Psychology 1B- Personality and social psychology- Organizational Psychology - Biological Psychology - Developmental Psychology - Positive Psychology - Abnormal Psychology - Research methods and theory - Psychological testing, theories of ability and ethics- Perception and cognitive psychology Business units taken:- Introductory microeconomics - Introduction to management - Marketing theory and practice - Accounting for managers - Malaysian business law- Introduction to business analytics - International financial management - Human resource management - Organizational change and development - International business - Business strategies in international markets - International Management - Organizational Behavior - Strategic Management Show less 
 
- Experience - National police cadet of royal malaysian police (polis diraja malaysia pasukan kor kadet polis)Jan 2015 - Sept 2015Secretary
 - English clubJan 2015 - Sept 2015Secretary
 - Chess clubFeb 2015 - Sept 2015Assistant secretary
 - National police cadet of royal malaysian police (polis diraja malaysia pasukan kor kadet polis)Jan 2016 - Sept 2016Vice president- Help president in running the co-curricular club Part of the selected team to guide and teach students in marching 
 - Chess clubJan 2016 - Jul 2016President
 - Rock maestroJul 2018 - Sept 2018Promoter- I have worked under Johnson&Johnson, Nestle Omega Plus, Nestle Ice Cream and Nestle Everyday products. Part of my job scope is to identify customer needs and also recommending suitable product (for Johnson&Johnson products). I have consistently hitting sales target or even higher and part of my top performance is hitting a higher sales target with a total of 1000 Nestle Lychee Yoghurt Ice Cream sold during the introductory stage in one day. 
 - 339 home tuitionJul 2018 - Sept 2018Tutor- I taught both English and Malay to students. I also assist students with their homework and tuition materials. During exam period, I make study guide and provide study tips for students to be prepare for their upcoming exam 
 - Wanderlust + coJan 2020 - Mar 2020Retail associate- I worked under Wanderlust + Co during my semester breaks. My job scope is to promote jewellery and provide suggestion for customers so that the mix and match of the jewelry suit the customer preferences. I also do in store stocktaking to ensure the number of stocks match the HQ data. I also do system check in store whenever new promotions are held to ensure both systems of in store and HQ are in sync. In one of the warehouse sales, I managed to suggest new ideals on ways to promote and sell the selected product which could boost the efficiency of the sales team and also boost our sales.I am also in charge of training new part time promoter and monitor them. I will then report to the person in charge in the headquarters. This is to ensure that the part timers hired can not only provide the most effective and reliable services, they must also be able to ensure the customers are served well. Show less 
 - Wanderlust + coJun 2020 - Jul 2020Retail associate- After returning to Wanderlust + Co during my semester break, I continue my job scope in the pop-up store. I was part of a few events that was held by the headquarters. I also met and learn from new people that attend the events. In this 2 months, I had the flexibility to expand my skills in visual merchandising when the headquarters in charge allow me to design the compartment of the store with the latest products. 
 - InvestklAug 2021 - Sept 2021Fit4work programme- InvestKL Fit4Work programme is a talent training programme under the Malaysian government's Penjana initiative. It equips participants with the necessary skillset to become talents of global standard and attain the competency level to work for global multinational companies. Relevant skillset gained are IR4.0 Business Skills, Knowledge Skills, Management Skills, and Essential Skills. Industry exposure is also part of the programme. 
 - Pwc malaysiaOct 2021 - Sept 2022- • Responsible for end-to-end recruitment process for interns across the firm’s lines of service; Sourcing, phone screening, cv screening, administrative roles, onboarding - intern induction, person to go to for interns throughout their internship experience, offboarding administrative roles• Instructed and facilitated Intern Induction bimonthly as part of the onboarding process• Manage interns throughout their internship experience; first point of contact for both profiled candidates and interns• Involved in multiple implementations to improve the recruitment process• Suggested and implement a structure to improve the team’s intern task assignment and improve the team’s efficiency• Identify the current problem related and faced by new interns and the human capital team by creating, combining, and suggesting the implementation of a FAQ list for different stages of intern recruitment• Improve the content of both onboarding and offboarding email to ensure all information are clear• Improve the process of intern requisition by preparing Intern Requisition Form• As part of an initiative to retain talents, suggested and implemented Expression of Interest form to retain, build the pipeline and create talent pool for graduate hires recruiters• Established and project manage the Intern Huddle Committee; made up of 8 volunteering interns to be part of the happening team Show less • Responsible for supporting the recruitment team throughout the recruitment process such as screening resumes, assign assessments, record candidates’ assessment results, and arrange interview sessions• Sorted and arranged up to 300+ of resumes from Graduan 2021• Sourced for potential candidates through LinkedIn for Digital Marketing portfolio; successfully sourced for 20 candidates within 1 day with up to 75% matching of portfolio that was shared the day after• Participated in the firm’s new project – Intern Huddle; in charge of the preparation and design of Ice Breaking session; emcee and facilitator of the event• Prepared a handbook that consists of tasks notes, step-by-step guide for assessments and detailed notes that targets 9 recruiters’ tasks; act as a handover and guidelines for the future interns• Guided and mentored 2 new interns throughout my internship including during the transition of conversion from an intern to an associate Show less - Human Capital Associate (Recruitment)Jan 2022 - Sept 2022
- Human Capital InternOct 2021 - Jan 2022
 
 - DeloitteSept 2022 - nowOrganization transformation analyst- Client Projects:• Organisation Design: APAC based hospitality company• Change Management and PMO for SAP SuccessFactors HR Implementation: Singapore-based Aviation Company• Change Management for Oracle ERPM and EPM Implementation: Indonesia-based Manufacturing and Mining Company• Change Management for Workday HR Implementation: Malaysia-based Agribusiness Company• Change Management for Oracle ERP and EPM Implementation: Malaysia-based Finance and Banking CompanyResponsibilities:• Designed job canvases for future roles, future role personas, and journey maps to guide organisational transformation efforts.• Conducted as-is analyses, consolidating findings to assist in designing Target Operating Models (TOMs) and Transition Roadmaps for key organisational functions.• Led end-to-end Change Management Initiatives for system implementations, including Oracle, Workday, and SAP SuccessFactors.• Developed and executed comprehensive Change Management Strategies, encompassing Stakeholder Analysis, Communication Plans, Training Needs Assessments, and Change Readiness Evaluations.• Facilitated stakeholder engagement and alignment to ensure smooth adoption of new systems with minimal disruption.• Created and delivered training materials and support resources, such as demo videos and eBooks, to enhance user proficiency and improve the overall employee experience. Show less 
 
- Licenses & Certifications- View certificate Prosci® certified change practitioner - delivered by k-pintarProsciJan 2023
- View certificate Industrial/organizational psychology (cert. of completion)UdemySept 2024
- View certificate Accenture digital skills: user experienceFuturelearnMay 2022
- View certificate Professional scrum master™ i (psm i)Scrum.orgJan 2024
- View certificate.webp) Ryse online-2021Rapid youth success entrepreneurship (ryse)Jul 2021
 - Grade 6 pianoTrinity college londonJan 2015
- View certificate Accenture digital skills: digital skills for work and lifeFuturelearnMay 2022
- View certificate Digital acumenPwcMay 2022
 - Grade 8 pianoTrinity college londonJun 2016
 - Grade 5 music theoryAbrsmJun 2016
 
- Honors & Awards- Awarded to Leann YokKoperal (Kpl.) Polis Diraja Malaysia Pasukan Kor Kadet Polis (National Police Cadet of Royal Malaysian Police) Jan 2017
- Awarded to Leann YokCurtin Sarawak Award of Excellence 2016 Curtin University Sarawak Malaysia 2016
 
- Volunteer Experience- SurveyorIssued by Kechara Soup Kitchen on Dec 2018 Associated with Leann Yok Associated with Leann Yok
- SecretaryIssued by English Club, SMK Merbau on Jan 2015 Associated with Leann Yok Associated with Leann Yok
- SecretaryIssued by National Police Cadet of Royal Malaysian Police, SMK Merbau on Jan 2015 Associated with Leann Yok Associated with Leann Yok
- Assistant SecretaryIssued by Chess Club, SMK Merbau on Feb 2015 Associated with Leann Yok Associated with Leann Yok
- PresidentIssued by English Club, SMK Merbau on Jan 2016 Associated with Leann Yok Associated with Leann Yok
- Vice PresidentIssued by National Police Cadet of Royal Malaysian Police, SMK Merbau on Jan 2016 Associated with Leann Yok Associated with Leann Yok
 
- Languages- enEnglish
- chChinese
- maMalay
 
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