Kaitlin Olsen BHRLR CPHR SHRM-SCP

Experience

• 

  Servus Credit Union

  Jan 2008 - Jan 2014

  Worked with subject matter experts to create training materials. This includes but is not limited to eLearning, Instructor-led training, virtual classroom training, job aids, manuals, etc. I also assisted with the various stages of this process, following the ADDIE model of design. I trained courses in addition and in relation to my instructional design role: Using virtual training software, and designing and delivering impactful presentations. This role mainly focused on member service. I conducted financial transactions for members, offered advice based solutions dependent on my member's needs and goals. and was responsible for many administrative tasks and duties.

  • Instructional Designer

    Jan 2011 - Jan 2014

  • MSR/MSA

    Jan 2008 - Jan 2010
• 

  Servus Credit Union

  Jan 2015 - Jan 2016

  Corporate trainer, leadership development

  Spent the first 8 months in this role assessing and learning about Lominger competencies and identifying technical competencies for the entire organization through a company called HRSG. Reviewed all of the company's 400+ position descriptions to create consistency in language and format, while assigning competencies and the applicable ratings for these competencies based on each individual position description. This involved consulting with high levels of leadership within the organization, learning about their areas, and identifying and determining key competencies for each unique area. Transitioned into finding process efficiencies for our Leadership Development Program within Servus, developing and designing content, and using my previous Instructional Design skills to provide technical support to my team, while engaging in our Leadership content, and practicing the skills espoused in the program. Daha az göster

• 

  TransAlta

  Jan 2016 - Jan 2017

  Employee Development Business Partner

  Accountable for championing an effective leadership culture within TransAlta. This occurs through consultation with key stakeholders to analyze needs and subsequently create and develop learning solutions that support and align culture, organizational strategies, business objectives, values and competencies. Also accountable for ensuring successful delivery of these learning solutions and for validation, evaluation and reassessment as business needs change. Works at a strategic level and is responsible for enhancing the organization's leadership, management and succession planning process. They must possess an understanding of course design and delivery in relation to adult learning principles while supporting integration and alignment of leadership theories and principles. Daha az göster

• 

  Bird Construction

  Jan 2018 - now

  Responsible for designing, implementing, and evaluating development programs that align to the strategic needs of the organization. Supporting the growth of the leadership bench strength and fostering the desired organizational culture through a consultative, collaborative approach. Partnering with leaders and employees to create a foundation for unrivalled learning and development experiences that drive high performance, enhance capability and effectiveness and that reflect our purpose and values. Lead and manage Senior Learning Specialist and Learning Coordinator in the development and communication of learning programs.Program Design & Development• Consult with business & People & Culture leaders to understand needs & make recommendations that integrate & align with company’s talent & engagement programs;• Lead &/or support development of talent strategies & design of programs to attract, develop, engage, & retain talent & that align with business objectives;• Project manage solutions from scoping, research & analysis, design, development & launch; providing clear timelines through all phases, communicating with key partners, & selecting appropriate measurement for successful implementation;• Review & evaluate existing & proposed programs, & recommend appropriate changes; Program Delivery• Deliver program content either directly, or indirectly through our internal network or through vendors;• Ensure learning solutions & technologies fit into an overall system architecture that includes functionality to support the entire talent cycle;• Evaluate & monitor program success in accordance with best practices & business needs;• Maintain current reporting methods as well as establishing new ways to share performance & talent metrics & impact;• Analyze the current environment & emerging organizational needs to provide informed recommendations on tools or process changes to positively affect the company’s ability to attract & develop top talent; Daha az göster Responsible for designing, implementing, and evaluating development programs that align to the strategic needs of the organization. Help grow the leadership bench strength and foster the desired organizational culture through a consultative, collaborative approach. Partner with leaders and senior leaders to establish a high performance culture and enhance organizational capability and effectiveness.Continually analyze the current environment and emerging organizational needs to provide informed recommendations on tools or process changes to positively affect the company’s ability to attract and develop top talent. Lead development of talent strategies and design of programs to attract, develop, engage, and retain talent and that align with business objectives, including but not limited to: Performance Management; Leadership Development; Coaching; Mentoring; Succession Planning; Team Effectiveness; Change Management; and Employee Development.Project manage solutions from scoping, research and analysis, design, development and launch; providing clear timelines through all phases, communicating with key partners, and selecting appropriate measurement for successful implementation. Develop written training materials, delivers, analyzes and consults with subject matter experts to design and develop curriculum. Reviews, evaluates and modifies existing and proposed programs, and recommends appropriate changes. Use a variety of tools and software to create training and communication deliverables. Daha az göster

  • Senior Manager Learning Development

    Jan 2024 - now

  • Manager of Learning and Development

    Jan 2021 - Jan 2024

  • Talent Development Specialist

    Jan 2018 - Jan 2021