Experience

• 

  Forrest city management

  Apr 1989 - Nov 1999

  Community relations manager

  Manage the day-to-day operations of the properties, including: supervision of the building staff, contract services, and tenant relations.• Prepare the annual operating budgets and analysis of monthly expenses and cost allocations. • Perform routine property operations, and analyze and report property financial activities.• Serve as the primary customer service contact for tenants and visitors.• Administer leases to ensure compliance with all terms and conditions.• Coordinate all activities of the various components of the property. • Communicate clearly and effectively with tenants concerning all aspects of the property.• Prepare and analyze operating budgets.• Supervise the tenant work order report process, finish out construction, and tenant improvement work.• Serve as the primary point of contact for contractors and vendors on all property management activities.• Plan and coordinate marketing activities and events for tenants.• Manage the administration of the Preventative Maintenance Program.• Organize the capital improvements and 5-year property improvement programs.• Complete any other task as assigned by management. Show less

• 

  The carroll companies

  Apr 2003 - Sept 2007

  Residential property manager

  Manage all maintenance contracts, including, cleaning, landscaping, air quality. Oversee community maintenance: fire alarm inspection, building supplies, and snow removal.Handle tenant move in and out of the buildings: iResponsible for the verification of invoice accuracy, ensure proper processing in Yardi. Maintaining the property engine, and communicating with tenants on a timely manner.Responsible for preparing and managing annual operating budget, responsible for monthly budget variance.Cross talents of communication, management, accounting and administration. Show less

• 

  Black entertainment

  Dec 2011 - now

  Event coordinator

  Coordinate and Plan scheduled events to ensure customer satisfaction, prepare all written contracts, administrative tasks, and accounting procedures. Very active in sales and marketing as well. Responsible for managing the communication of large network events out to internal Company interfaces with Service Assurance to ascertain critical details of the network event and documents the flow of repair and the parties involved. Coordinates customer communications and special handling for full cycle maintenance activities. Ensures all activities are accurate and performed on schedule. Evaluates ticket notes to accurately write documents for requesting customers. Show less

• 

  Signature real estate

  Jan 2013 - now

  Senior property manager, cam,cnp

  Manage Conventional Community Apartments•Accurately and efficiently prepares and assists with leasing paperwork,verification's, applications, lease agreements and addenda, employment and credit checks and move-in packets•Collects and posts security deposits, rent and all other payments associated with prospects and resident move-ins. •Makes daily bank deposits. •Help resolve tenant disputes•Generates necessary reports from the property management system (Yardi, Buildium) to monitor resident status of outstanding transactions and ongoing activity including delinquencies. •Contacts residents to collect past due balances. •File Evictions and went to court to obtain judgments and possession of property•Serves and properly files lease violation letters if necessary. •Processes invoices in the maintenance invoicing system.•Ensures effective communication with maintenance staff regarding receipt of goods •Makes daily bank deposits. •Offer direct Supervision and Manage a team of five Show less