Experience

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  Wells fargo home mortgage

  Jan 2005 - Jan 2005

  Intern

  • Coordinated employee satisfaction survey for over 100 employees• Gained exposure to many leadership styles while job shadowing five Assistant Vice Presidents and eight Supervisors• Interviewed 50 employees and delved into their thoughts and feelings about their work environment• Responsible for maintaining a high level of confidentiality while conducting the survey• Presented survey results, interview findings and employees’ recommendations to the entire Correspondent Operations management team Show less

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  Hennepin county

  Jul 2006 - Jul 2010

  Provided project coordination and office management for the APEX Project, a multi-year PeopleSoft Enterprise Resource Planning system implementation. Responsibilities included, but not limited to, project coordination, office management, supervision of employee, HR liaison, training, intranet web development, content management and portal security administration. Key Accomplishments:• Project Coordination – Setup and managed support functions such as planning, quality management, tracking risks and issues, communicating and reporting on project status to Executive Sponsors and all stakeholders. Participated in the RFP process, vendor selection, contracts negotiation and PeopleSoft system implementation. Performed business office duties such as processing invoices, reviewing travel expense reports and managing the Project Library (project deliverables, vendor agreements & contracts, status reports and project assets).• Employee Supervision – Supervised one direct report. Provided coaching and conducted performance reviews.• Office Management – Successfully on-boarded over 100 employees & contract consultants within a short timeframe. Developed and maintained the APEX On-boarding packet for new team members. Managed and oversaw all office functions such as planning and coordinating of workstations for new employees and purchasing of cost effective, quality equipment and supplies.• Web Development & Branding – Designed and managed the APEX intranet website. Designed the Hennepin County’s employee portal splash page and portal banner. Responsible for content management of the employee portal currently used by over 8,000 employees.• IT Coordination – Administered IT portal security including new user setup, maintaining user profiles and assigning security roles on PeopleSoft. Central contact for IT related issues, managed data security, access cards, software and licenses. Monitored and resolved portal security issues using Remedy. Show less Managed all phases of the employee recruitment process from gathering job requirements, developing job announcements, advertising job vacancies on career websites and reviewing resumes and qualifications prior to forwarding qualified candidates to the hiring managers. Key Accomplishments: • Successfully developed job announcements for vacancies based on information gathered from the hiring authority, generalists and job class specifications.• Collaborated and communicated with supervisors/hiring authorities regarding specific needs, skills and experience desired for their vacancies while applying HR Rules, policies and procedures.• Recruited potential candidates at career fairs and community events. Show less

  • Project Coordinator / Office Manager

    Aug 2007 - Jul 2010

  • Human Resources Assistant

    Jul 2006 - Aug 2007
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  France telecom orange lab

  Oct 2010 - Feb 2011

  Project coordinator

  Provided project coordination of various project activities and handled multiple tasks with a strong focus on data accuracy. Tracked project deliverables, maintained repository of confidential documents, collected project data and tracked project costs. Key Accomplishments:• Successfully compiled and delivered on time the weekly, monthly and quarterly reports.• Managed researchers and IT developers’ time and expense activity using the Solomon application (ERP system).

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  Kaiser permanente

  Mar 2011 - Mar 2012

  Junior project manager / ppm application administrator

  Application administrator for Daptiv PPM (Project Portfolio Management). Provided project management for the implementation of the TraceMaster Vue (charge capture system) to various KP hospitals and clinics. Developed and maintained project plans, managed project tasks, schedules, teams, communications, risks, issues, and expectations. Acted as liaison between business groups and technical teams. Key Accomplishments:• Application Administration – Single-handedly provided system administration and post-implementation technical support of the Daptiv PPM application to the Project Management Office (PMO) and Technology Solutions.• Project Management – Utilized Daptiv PPM and Clarity to develop and maintain project plans, assign/allocate resources, track risks, issues and deliverables, generate status reports, and update project dashboard. Facilitated cross-functional go-live coding and charge router work queue reviews. Provided project management support for the on-boarding of PCSS (Professional Coders Support Specialist) employees and contractors.• Report Creation & Analysis – Designed custom reports for the PMO and Executive/Leadership teams using Cognos Business Intelligence. Compiled and presented summaries of revenue analysis to business sponsors for the TraceMaster Vue charge capture system.• Reports & Training – Developed user guides, training manuals and project plan templates currently used by the PMO team. Show less

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  Wells fargo & company

  Mar 2012 - Jul 2012

  Technical project manager

  Provide support to the Information Services Delivery (ISD) Control Manager. Work on core ISD enterprise initiatives and ensure that ISD is in compliance within the projected timeframe. Key Accomplishments:• Successfully compiled and delivered on time the weekly Asset Management report. This report contains server and data center details.• Utilized enterprise tools such as Remedy & Oracle Discoverer to generate reports and complete analysis on data. • Tracked, report and drive partners to completion of tasks. • Worked on audit remediation projects by tracking and analyzing information. • Create project description documentation for upcoming enterprise initiatives. Show less

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  Genentech

  Aug 2012 - May 2013

  It pmo project consultant

  Provide project support and guidance to Project Managers to ensure adherence to Genentech’s Project Management Methodologies, financial standards and site guidance. Key Accomplishments:• Project Support – Provided support to the project management team with project related communications, project status reports, change requests, project metrics and project documentation. Coordinated Phase Gate and Change Control Board meetings, maintaining records and action items.• Resource Management – Monitor contractors’ expiration dates and assist in extension process to ensure policy adherence. Assist Solution Owners and Resource Managers in on-boarding new contingent workers.• Financial & Budgeting – Utilized SAP to monitor purchase orders and request PO close when appropriate. Assist with SOW’s for IT department purchases.• Web/Intranet Administration – Responsible for maintaining the PMO website using Google Site and gDocs. Show less

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  Pacific gas and electric company

  May 2013 - Oct 2014

  It project analyst

  Provided project support and guidance to Project Managers in managing Infrastructure & Operations (I&O) projects. Also served as the IT Infrastructure PM for smaller projects. Key Accomplishments:• Project Support – Provided support to the Infrastructure & Operations Lifecycle Computing team with project related communications, project metrics, resource allocations, monitoring project risks and issues, assisting with project change requests and job estimates as well as ensuring that the PPMC project record is accurate and adheres to processes and standards.• Project Management – Served as the IT Infrastructure PM for the building Seismic Upgrade project which involved coordinating the installation of data/voice cabling, network connectivity and employee relocation. Managed project schedule, budget, project status reports and resource allocations.• Financial & Budgeting – Worked closely with project managers on job estimates, project forecasts, monitoring project budgets, analyzing and reporting on cost variances, coordinating the corrections of errors in SAP charges as well as providing regular and ad hoc financial status reports. Also utilized Business Warehouse (BW) to generate project financial reports. Show less

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  Csaa insurance group, a aaa insurer

  Oct 2014 - Dec 2016

  Portfolio governance and business systems analyst

  Developed PMO project governance standards, process improvements, reporting and documentation requirements throughout project lifecycles. Key Accomplishments:• Portfolio Governance – Developed standard governance framework, processes and procedures to follow for all enterprise PMO projects. Managed the development, maintenance and coordination of project master and enterprise roadmap. Collected and tracked project artifacts such project change requests (PCR), cost benefit analysis (CBA) and project charters. Redesigned the PMO methodology and stage gate diagram.• PMO Reports – Compiled and prepared bi-weekly executive presentations on portfolio status, stage gate reviews and project requests. Revamped the monthly project status report to enhance the quality of information provided as well as the look and feel. Provided monthly PMO metrics reporting and developed numerous governance reports and templates.• Project Tools & Systems – Administrator for SharePoint 2013, Microsoft Project Server and Replicon Web Time Sheet including system maintenance, user management, security settings, content updates and troubleshooting. Worked in a team to develop, design and managed the PMO SharePoint site. Show less

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  Bank of the west

  Jan 2017 - Nov 2022

  Vp, sr. business analyst

  PMO Lead: Provided oversight of the project portfolio. Key Accomplishments:• Portfolio Governance – Ensure projects are following project management standards. Create and distribute portfolio level dashboards and ensure that data is accurate and are completed on time. Conduct project audit to ensure projects are following standards and policies. Serve as the main point of contact for project governance related items within the business unit. Work with Enterprise PMO on methodology and training related items.• SharePoint Administration – Site Collection Administrator for SharePoint. Single-handedly designed and managed the business unit CBG PMO site. Ensure project sites are being used and all project artifacts are kept on the site. Served as the central contact for any SharePoint related items from troubleshooting issues to implementing new SharePoint sites. • Miscellaneous – Successfully on-boarded new team members within a short timeframe. Ensure that new team members have all the necessary equipment, tools and system access. Show less

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  Bmo

  Nov 2022 - Sept 2023

  Vp, sr. lead business analyst

  • Portfolio Governance – Ensure projects are following project management standards. Prepares management reports, dashboards and presentation decks for the Portfolio Review Forum (PRF). Conduct project oversight, audits and review scorecard exceptions to ensure projects are following PMExcellence standards and policies. Serve as liaison between project managers and portfolio managers. Collaborated with PMEx subject matter experts on revamping project methodologies, policies and training guidelines. • Projects Analysis: Legal Entity Name Change (LENC) - Work with a team to ensure all required legal entity name changes are updated across all employees and customer touchpoints from BMO Harris N.A. to BMO Bank N.A.• Financial Analysis – Periodically reviews and evaluates project financial performance and performs variances analysis. Work with EPDS services team and Finance on a regular basis to ensure project financials are on track. Creates and manages decision logs (project budget) for Revenue & Expense and Risk Management portfolios.• Project Portfolio Management (PPM) – Serve as the business unit’s central contract for Clarity PPM. Provide guidance to Project Managers in maintaining project record, cost plans and project dashboard. Trained new Project Managers on Clarity. Assisted Agile / Scrum Team in prioritizing CA PPM small enhancements. • SharePoint Administration – Site Collection Administrator for SharePoint. Designed and managed the business unit PMO sites. Designed the PMExcellence project site template. Serve as the subject matter expert for SharePoint related items from troubleshooting issues to implementing new SharePoint sites. Developed SharePoint templates, layout pages, master pages, workflows and site branding. Developed training and How-To guides for End Users. Show less

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  Bmo u.s.

  Aug 2023 - Sept 2024

  Senior manager - project & change mgmt risk

  • Managed the 2nd Line QA testing within the Project & Change Management Risk• Performed QA testing on initiatives across the enterprise utilizing test plan and test scripts• Collaborated with process owners and multiple PMO Heads within the enterprise during test executions• Reviewed project/program artifacts and ensured evidence provided contain all required key elements as well as stakeholder approvals• Socialized observations and test findings to the process owners and stakeholders• Analyzed test results, created metrics and produced quarterly test reports Show less

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  Flagstar bank

  Sept 2024 - now

  Enterprise change management quality assurance