Experience

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  Hudson city savings bank

  Dec 2010 - Jun 2011

  Intern

  • Assisted tellers with proving their daily closing procedures, which consisted of cash counts, cash pickups, system shutdowns and financial receipt handling• Successfully handled crowds of over 50 customers during peak days throughout the month• Provided support for numerous duties including collating reports, filing information, faxing and organizing data.

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  A&p supermarket

  May 2012 - Aug 2012

  Cashier

  • Trained new cashiers in store procedures, system utilization, and customer etiquette; two of my former trainees, went on to become shift leaders.• Assisted management with closing procedures, which included cash counts, cash pickups and system shutdowns. As a result of our combined efforts, we were able to minimize the closing time by 4 minutes.• Efficiently handled crowds of over 200 customers during demanding sales hours, resulting in an average checkout time of 3.01 minutes

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  Princeton physicians organization

  Jun 2013 - Aug 2013

  Intern

  • Assisted with medical audits• Utilized excel to create organization rosters• Answered the phones and answered general questions about the organization

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  Parker hannifin

  May 2014 - Aug 2014

  Accounting finance intern

  • Actively involved with month end and fiscal year end closing procedures• Provide assistance in payroll, funds expenditure and budget preparation• Reconciled revenue reports including bank, general ledger, and customer and vendor reconciliations• Utilized SAP 500 to perform basic accounting functions including but not limited to applying payments, managing customer and vendor accounts, and voucher entries• Improved system efficiency by managing and monitoring and consolidating client accounts• Liaison with bankers, customer and vendors regarding financial transactions Show less

• 

  Target

  Jun 2015 - Jun 2017

  Identify and coordinate daily activities of 60-80 team members; inspire the team to achieve desired results; resulting achieving the best BTS survey in the department (85%), the lowest number of safety incident in the department (22 incidents), raised productivity 55% (371 per hour to 675 per hour), achieved the best attrition rate in the department (23.81%)• Liaison across departments to drive optimal productivity; harbor an environment in which diverse backgrounds are respected and valued; raised the average wave closure percentage from 97.3% to 98.82% by creating and enacting a wave closure check sheet• Ensure performance plans are created, maintained, and continuously improved; generate creative solutions to identify improvements in processes; created a new pick and pull strategy in the WHS which allowed us to deliver freight to our guests in a more timely manner and allowed us to minimize the receipt to put away time• Drive personal growth and development by leveraging tools, resources, and relationships with other leaders• Adhered to level of service requirements throughout the process, from our vendors to our distribution center to our stores; lowered out cycle time from receipt to put away from 5.61 hours to 4.23 hours• Managed a safe and OSHA compliant workplace by advocating safety training and accident preparedness; created a flow chart and check sheet to manage ensure that OSHA compliance was met after each safety incident or injury Show less • Identified and coordinated daily activities of 20-30 team members; inspired the team to achieve desired results in productivity, teamwork, safety, quality, and job knowledge• Liaison across departments to drive optimal productivity; harbor an environment in which diverse backgrounds are respected and valued• Ensured performance plans are created, maintained, and continuously improved; generate creative solutions to identify improvements in processes• Drove personal growth and development by leveraging tools, resources, and relationships with other leaders• Adhered to level of service requirements throughout the process, from our vendors to our distribution center to our stores• Managed a safe workplace by advocating safety training and accident preparedness Show less

  • Warehouse Operations Manager

    Mar 2016 - Jun 2017

  • Outbound Group Leader

    Jun 2015 - Mar 2016
• 

  Amazon

  Sept 2017 - Dec 2019

  • Liaison across departments to drive optimal quality; harbor an environment in which diverse backgrounds are respected and valued; reported quality trends my team found to RSP and AFE leadership to drive departmental conversations around team issues.• Trained over 20 AAs in simple record and cycle count; which drove optimal productivity, allowed us to be more flexible and fairer in our staffing as well as the VTO process.• Ensure performance plans are created, maintained, and continuously improved; generate creative solutions to identify improvements in processes; created a new rotation within ICQA to ensure that all trained AAs were getting time indirect functions and to make sure that everyone was in direct path at least once per week. • Created a Kiva Robotics rotation tool to ensure that no AAs were staffed in Kiva more than half of the work week; this was both a huge cultural and financial win; it saved us over 20 hours per shift in that department.• Created a Kiva metrics board to visualize the direct correlation between Kiva response times, maintenance response times and the pick OU and pick rates on each floor. Created an ICQA metrics board that captured our productivity rate, IRDR completion/ rate and records cleaned goals.• Created a “did you know?” session once per week to highlight the departmental trends for the week and to increase team knowledge about the department and the FC. Show less

  • Inbound Area Manager II

    Jul 2018 - Dec 2019

  • ICQA Area Manager II

    Sept 2017 - Jul 2018
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  Via

  Jan 2020 - Jun 2021

  Operations manager

  Managing the partnership with HRTs HandiRide paratransit service

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  Amazon

  Jun 2021 - now

  ● Created CW Mechanics Failure Action Plan at RDU1 to maximize productivity while minimizing CPT misses and dwells in the event of CW mechanical failures. On the first night of rollout over 300/340 CPTs at risk were saved using the plan I created.● Created the plan, rolled out by the “did you know” standup segment for AMs to increase their team’s performance through education. The session highlighted the departmental trends, network standard and team performance in the problem solve department. This led to a 52% improvement in problem units on RT and a pack DPMO improvement of 10% at RDU1.● Championed the development of the L4 AMs on the RT shift through mentorship and strategically assigning projects that highlighted their strengths and allowed them to strength any areas of opportunity. Both L4s on the shift are rated TT after less than 1 year in role.● As president ORF Women @ Amazon, I’ve harbored an environment in which diverse backgrounds are respected and valued; a space where women are comfortable enough to be their authentic selves and we have been able to achieve measurable success through our initiatives. During Q4 we have held 4 events that have garnered participation from over 87 leaders across the Long region. Most importantly we have embodied our tenant Sonoka which means “reach back while climbing” and aligned ourselves with two Hampton Roads organizations UpMentoring and G.I.R.L.S to do our part in leading young women throughout the Hampton Roads community to activate their limitless potential. Show less

  • Human Resource Business Partner II

    Nov 2022 - now

  • Operations Manager

    Jun 2021 - Nov 2022