Experience

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  The emirates academy of hospitality management

  Feb 2006 - Aug 2010

  - Maintain the student leads database and manage the generic Academy e-mail account to ensure all queries and leads are pursued.- Represent the Academy on the educational fairs locally and abroad (in Russian-speaking countries).- Make sure the website contains all relevant and correct information; make the updates via CMS if necessary.- Coordinate purchasing activities for the department. - Make sure that all collateral is up-to-date and keep the sufficient stock of it.- Assist walk-in potential students and provide them with all the required information about the Academy. Show less Reception duties:- Attending to all incoming calls; assisting Academy visitors & guests; maintaining all internal and external mail through TNT or regular mail.Administration Duties:- Make sure all the documentation is updated and filed properly.- Responsible for departmental trainings.Venue bookings:- To act as the liaison between the client and the Academy. - Coordinate with other departments the requirements of a client and make sure his needs are satisfied.- Prepare billing documentation and follow up on payment statuses. Show less

  • Sales & Marketing Coordinator

    Jul 2009 - Aug 2010

  • Administrative assistant / Receptionist

    Feb 2006 - Jun 2009
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  Six senses hotels resorts spas

  Aug 2010 - Aug 2011

  Special events coordinator at six senses laamu

  I was responsible for all the special events at the resort such as visits of celebrity chefs, world known winemakers, mixologists, sport legends etc. My duties included research of potential event possibilities, development, promotion and the logistics of the event.

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  Hilton worldwide

  Oct 2011 - Dec 2011

  Sales executive (national sales office)

  Responsible for liaising with local and international DMCs and travel agents (CIS market) for room sales.

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  Lister petter

  Mar 2012 - May 2013

  Marketing/business development executive

  My main responsibility as a marketing/business development executive at Lister Petter was running new key account lead generation campaigns which encompassed country specific market research, data capture and management, negotiation over the phone as well as detailed end of campaign report writing. I was mostly responsible for the region of CIS and Europe but also ran campaigns in North America, Middle East and Oceania.I was also involved in non-key account, customer growth, telecom and OEM campaigns worldwide which varied in structure, organisation and customer type. One of my other major responsibilities was the translation of technical data and marketing materials as well as verbal interpretation during face-to-face or over-the-phone business negotiations (English-Russian-English) with potential and existing customers of the company. Show less

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  Flydubai

  Feb 2014 - now

  I'm responsible for the content creation, management and strategy, making sure all content meets our brand standards and is SEO optimised to support site's strategic objectives, including improving conversion and retention rates as well as increasing organic traffic to the website.Skilled at creating engaging, SEO optimised content, content management systems, SDL Tridion, HTML, google analytics, e-commerce. In my role, I was responsible for content updates on flydubai.com (Russian/English), ensuring all content meets the brand/voice guidelines and Russian content is in line with original English copy. I was also involved in enhancing site's UI and UX to improve overall customer journey and experience as well as conversion and retention rates.

  • e-Commerce Content Specialist

    Jun 2017 - now

  • Web Content Officer, e-Commerce

    Feb 2014 - May 2017