
Timeline
About me
Director, Digital Operations
Education

Texas a&m university
1993 - 1998Bachelor of science - bs zoologyActivities and Societies: Association of Former Students; Resident Adviser, on campus housing; EXCEL (EXcellence in Cultural and Educational Leadership); MEDALS (Minority Enrichment and Development through Academic and Leadership Skills); AISES (American Indian Science and Engineering Society); NASA (Native American Student Association) Studied zoological science, cellular biology, genetics, microbiology, biochemistry, and ecology with an emphasis on animal physiology. Participated in the Howard Hughes Medical Institute Undergraduate Research Internship Program in the lab of Dr. Ira F. Greenbaum assisting in karyotyping chromosomes to identify evidence of speciation in peromyscus artemisii.

The university of texas rio grande valley
2020 - 2022Master's degree educational/instructional technologyMaster of Education in Educational Technology. I designed digital courses and multimedia learning experiences using leading technology tools, research-based pedagogy, and Meyer's principles of multimedia design. Content was developed using a variety of platforms and applications, including Canvas, GoogleClassrooms, Moodle, GoogleSites, Camtasia, Visme, Powtoon, Genially, and GoogleSlides.
Experience

Texas a&m health science center
Aug 1998 - Feb 2001Lab managerManaged laboratory for four principal investigators. Conducted research using activated neutrophils to induce hyperpermeability in microvessels. Performed tissue culture of human vascular endothelial cells (HVEC). Served as liaison to animal oversight committee and safety oversight committee to ensure lab compliance. Copyedited research grants and journal manuscript prior to submission. Performed technical support for computer and lab equipment.

Houghton mifflin harcourt
Feb 2001 - Feb 2023Rotation 3 – Customer Fulfillment Services; 2/22 – 7/22: Improved efficiency and visibility into stock reservation process by creating automated Smartsheet workflow with Order Management, Supply Planning, Order Entry, Sales and Concierge stakeholders. Improved planning and clarity for print subscriptions fulfillment by creating a Smartsheet end-to-end process. Created communications and talk-tracks for Sales and Customer Service teams related to product availability for BTS ’22.Rotation 2 – Services Business Management; 8/21 – 1/22: Improved process for Business Management and Services Operations by spearheading initiative to transition ICLE services delivery forecasting from manual double-work to one-time effort directly in Salesforce, resulting in significant monthly time-savings, error-reduction, and team satisfaction. Automated monthly author royalty reporting, saving 72 hours per year. Visualized teacher interview data in Dovetail to support prototype development.Rotation 1 – Product Management & Strategy; 1/20 – 7/21: Strategized a low-cost/high-value product offering to meet Ohio customer needs using existing Fusion digital content blended with Science Dimensions on Ed: cost $800, >$2 million in sales. Created Open Territory science solutions using Dimensions/Fusion solution that has generated more than $1.7M sales. Improved customer ease of use for Dimensions/Fusion solution by creating Pendo-like PDF guide. Show less Lead an agile, cross-functional, team to develop a digital-first science assessment system for kindergarten through 12th grade to meet California teacher needs. • Strategized scope, process, and staffing of California NGSS project that resulted in a 20,000 item K-12 assessment system submitted on time and withing a $22,000 budget• Scaled assessment content management to cut development time from 2 years to 1 year• Created innovative CA NGSS test prep that prepares students for state assessment and offers review option to address Covid learning-loss for both CA and National NGSS customers• Developed and led hands-on workshops for the California Science Teachers Association Convention and the HMH CA STEM Summit on using performance-based assessment to support teachers struggling to implement the CA NGSS standards.• Created and delivered CA NGSS assessment presentations for CA Sales teams• Streamlined Word template to reduce cost and time to generate editable and printable assessment guide• Strategized assessment scoring enhancements to improve teacher and student experience Show less Built and led a high-functioning, cross-departmental team pioneering collaboration between Core and Assessment Solutions & Design. Used Lean Product principles to develop assessment strategy for K–12th grade NGSS digital-first assessment. • Managed scope and staff to produce new NGSS assessment package that delivered 20,000 assessment items on time and within a $50,000 budget• Strategized key components for content reuse to cut new item development by 5,000 items• Strategized process for vendor item correlation that resulted in 6,500 item correlations in 2 months• Innovated use of Learnosity technology-enhanced items to create digital versions of performance-based assessments and eliminate reliance on printed activity pages• Pioneered conversion of technology-enhanced digital items to printable equivalents to meet teacher needs and provide equitable access• Developed coding system allowing teachers to measure growth on all dimensions of NGSS Show less
Director, Core Standards and Assessment
Aug 2022 - Feb 2023LEAD Connected Manager
Feb 2021 - Aug 2022Managing Learning Architect, Science Assessment Project Lead
Apr 2017 - Feb 2021Senior Learning Architect, NGSS Assessment Project Lead
May 2014 - Apr 2017Editor/Learning Architect, Assessment Project Lead
Dec 2011 - May 2014Editor; Associate Editor
Jan 2006 - Dec 2011Associate Editor
Feb 2001 - Jan 2006

Austin community college
Aug 2010 - nowAssistant instructorServe as assistant instructor teaching Tai Chi Ch’uan in a community college setting and primary instructor of my work-based Tai Chi class. Currently teaching Tai Chi online for HMH via Teams and ACC via Zoom.

Great promise for american indians
Jan 2021 - nowBoard memberVice-chair of the board of directors for Great Promise for American Indians, a 501(c)(3) nonprofit corporation dedicated to preserving traditions, heritage, and culture of American Indians, and to supporting the health and education needs of youth and families.

Hmh
Feb 2023 - nowDirector, digital operationsStreamlining our digital fulfillment process to bring automation, speed, and agility to our digital order-to-cash process. Analyzing processes to ensure frictionless fulfillment and improve customer experience with our award-winning digital products.
Licenses & Certifications
- View certificate

Core app
SmartsheetNov 2021 - View certificate

Confronting bias: thriving across our differences
LinkedinFeb 2021 - View certificate

Unconscious bias
LinkedinFeb 2021 - View certificate

Teaching techniques: writing effective learning objectives
LinkedinAug 2019
Volunteer Experience
Guest Lecturer: Native American Issues
Issued by Cedar Creek High School on Jan 2017
Associated with Amy TaulmanSecretary
Issued by Traditional American Indian Society (TAIS) on Jun 2018
Associated with Amy Taulman
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