Paulette Kitchell Fukumoto

Experience

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  Shiseido Group EMEA

  Jan 2012 - Nov 2015

  Account Coordinator Macy’s Hawaii

  Liaison between Shiseido and Macy’s Hawaii and Guam. Oversee 11 stores between Hawaii and Guam, lead and develops counter specific sales plans and point of sale strategies with input and involvement from Counter Manager. Key areas of business to affect include basic business, new product launches and Special Events. Leads the process of developing the productivity of Top Performers with Counter Manager input, and consistently offers constructive feedback to aid in developing the skills of each store. Execute and coach employees on ways to continually increase department volume, reinforce and expand upon each sales person and Counter Managers product knowledge, sales techniques and customer service. Support the sales goals of the team by facilitating bookings and filling open appointments. Provides each store with training on key selling and service skills that will lead to achievement of sales plan. Ensures that each store utilizes all educational tools, maintains superior product knowledge, and reinforces proper application techniques at workshops. Plays a key role in identifying and developing bench strength for Beauty Advisor and Counter Manger positions. Mentoring Counter Managers in the process of developing and collaborating with Account Executive to create business plans. Show less

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  Macy’s Hawaii

  Jan 2015 - Oct 2017

  Executive

  Sales Manager CosmeticsAla Moana/KahalaOversee a staff between 80-100, liaison between vendor partners, create business plans for vendor partners, develop Counter Managers, drive Counter Managers to develop teams. Plan and coordinate events for 50-200 clients, drive sales and profitability of for the store and build a team of professionals from sellers to managers.

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  Saks Fifth Avenue

  Nov 2017 - Oct 2022

  Executive
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  Mauna Lani, Auberge Resorts Collection

  Jan 2022 - Jun 2023

  Hotel Management
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  'Alohilani Resort Waikiki Beach

  Jun 2023 - now

  Guest Services Manager