Sydney Crosson

Experience

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  JP Edward's Grill and Bar

  May 2016 - Nov 2017

  Hostess

  - Greeted and assigned customers to tables suitable for their needs- Established waiting lists and reservations for large parties- Maintained contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed- Managed an orderly seating area, including clearing and cleaning tables

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  Ohesson Manor

  Dec 2017 - Jul 2018

  Certified Nursing Assistant

  - Administered bedside and personal care which included ambulation, personal hygiene and medical records keeping as directed by medical or nursing staff- Prepared and maintained records of patient progress, reporting changes in condition to supervisor- Consulted with nurses and supervisors caring to evaluate patient needs and devise plan for continuing services

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  Lewistown Sentinel

  May 2019 - Jun 2019

  Summer Intern

  - Managed the 2019 Get to Know Us, a 32-page advertorial tab that generates $30,000 revenue, by conducting interviews, writing articles, photographing clients, and designing pages- Wrote human interest articles on community members for publication in the daily newspaper- Collaborated with editorial department to gain knowledge on advertising in newspapers regarding proper verbiage, designing, and newspaper formatting- Booked appointments with 5-10 businesses per day and maintained an organized system of interviews through Google Sheets Show less

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  Ulta Beauty

  Oct 2019 - Jul 2020

  Beauty Advisor

  - Greeted and assisted customers with their beauty needs upon arrival- Provided a positive customer experience with friendly, helpful service- Resolved customers' complaints as well as answered questions, both swiftly and effectively- Sold and processed merchandise, gift cards, and other retail items to customers in a timely manner- Gained knowledge of processing returns and refunds of items- Maintained a clean and organized workspace

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  CVS Pharmacy

  Sept 2020 - Jan 2024

  Pharmacy Technician

  - Contributed to a team of pharmacists and pharmacy technicians to prepare and distribute medication- Utilized pharmaceutical computer systems to maintain accurate patient records of prescriptions- Provided patients with safe, accurate, and effective medication based upon prescription requirements

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  Destination Naples

  May 2021 - Jun 2021

  Summer Communications Intern

  - Wrote press releases for a press kit designed to inform readers of the company’s rebranding and the benefits it provides for tourists visiting the Campania region- Assessed social media components in Italy and provided feedback regarding the communications approach of Italian companies in the travel advisory sector- Researched various Italian subjects, such as the Goldsmith District, cuisines, and wines of the Campania region to broaden intercultural fluency and increase my professional value to the company- Examined the cross-cultural communications needs between Europe and the U.S. to increase engagement with viewers and potential clientele Show less

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  Lewistown Sentinel

  Nov 2022 - Jan 2024

  City Editor

  - Directed daily newsroom operations, managing a team of writers, editors, and photographers to produce high-quality, engaging content- Oversaw editorial content for a readership of 21,000+, ensuring accuracy, journalistic integrity, and relevance to the audience- Designed and published both print and digital editions, leveraging Adobe InDesign and WordPress to improve reader experience and accessibility- Authored and edited news articles, columns, and reports, adhering to AP Style standards and enhancing storytelling impact Show less

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  Vibe Skin & Body

  Jan 2024 - Nov 2024

  Social Media Manager

  - Developed and executed innovative social media strategies, driving interaction and client acquisition, with a focus on optimizing campaign effectiveness- Utilized social listening tools to identify trends and audience preferences, adapting content to boost brand visibility- Proactively engaged with the community by responding to comments, inquiries, and messages, fostering brand loyalty- Produced high-impact visual content with graphic design tools to amplify brand messaging and drive marketing objectives Show less

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  Hungry Run Distillery

  Oct 2024 - now

  Social Media Manager

  - Develop and execute comprehensive social media strategies across multiple platforms, driving audience engagement by 229%, reach by 75%, and follower growth by 22% within 4 months- Optimize content performance by analyzing metrics, refining strategies to boost brand awareness and audience interaction- Craft brand-aligned graphics and videos using Canva and Adobe Suite to enhance visual storytelling and strengthen brand identity- Orchestrate event content, ensuring seamless digital and on-site engagement for a cohesive audience experience Show less