Experience

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  Vodafoneziggo

  Jan 2013 - Jan 2014

  Technical support advisor
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  Apple

  Jan 2014 - Jan 2016

  Troubleshooting simple to complex issues, adapting to a variery of skill levels through a positive, analytical and informative approach. Providing first-line advisors with support, and take ownership of the most complex issues, in order to assure customer satisfaction in exceptional cases. Proactively follow up cases, so as to ensure long-term solutions.

  • Apple Senior Advisor

    Jan 2015 - Jan 2016

  • Apple Advisor

    Jan 2014 - Jan 2015
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  Granton marketing bv

  Jan 2016 - Jan 2017

  Teamlead sales

  Managing a team of Sales Representatives (5-10 FTE) specialised in selling VodafoneZiggo subscriptions.

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  Google

  Oct 2017 - Jan 2018

  Digital account manager google adwords

  As a part of the Google Marketing Solutions team I work with advertisers in the Dutch market. My mission is to help advertisers grow by providing them with relevant insights, to create campaigns in diverse industries. I help clients translate their business goals into an online strategy.

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  Thefork, a tripadvisor company

  Feb 2018 - Nov 2019

  Accountmanager
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  Criteo

  Dec 2019 - May 2023

  Criteo is a global performance marketing technology company that works with Internet retailers to serve personalized online display advertisements to consumers that have previously visited the advertiser's websiteMy role includes:✔ Prospect, evaluate, onboard and support advertisers across the Benelux.✔ Work closely with our technical- and strategist team to ensure each campaign is performing successfully.✔ Analyse data and product trends to effectively generate business.✔ Study Online Marketing trends to keep up to date in the market. Show less

  • Senior Account Executive - Benelux

    Sept 2022 - May 2023

  • Account Executive - Benelux

    Dec 2019 - Aug 2022
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  Rtb house

  May 2023 - Jan 2025

  Sales manager

  Introduce & onboard Enterprise advertisers to the RTB House network.✔ Contribute to the strategy and footprint of the next digital market leader in Benelux✔ Responsible for the full sales cycle for Enterprise advertisers in the Benelux region, for both display & app advertising solutions✔ Work closely with internal stakeholders such as: Account Managers, Technical Account Managers, Creatives team, Analytical team, Marketing team

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  Channable

  Jan 2025 - now

  Senior customer success manager

  Channable is a leading e-commerce feed management and automation tool, empowering businesses to sell more effectively across multiple channels. My role includes:✔ Strategic Consulting: I act as a trusted advisor, understanding client business objectives and providing tailored solutions leveraging Channable's platform.✔ Training & Enablement: I develop and deliver engaging training programs to empower clients to effectively use Channable's tools and achieve their desired outcomes.✔ Cross-Functional Collaboration: I work closely with Channable's technical, sales, and product teams to ensure seamless client integration and address any technical challenges.✔ Performance Analysis & Optimization: I analyze client campaign performance, identify areas for improvement, and proactively suggest optimization strategies. I provide regular reporting and insights.✔ Market Research & Trend Monitoring: I stay informed about the latest trends in digital advertising, e-commerce, and the competitive landscape to better serve client needs. Show less