Experience

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  Xerox (europe) ltd.

  Jun 2005 - Nov 2006

  I provided technical support over the phone, mainly for Finnish customers. Learning the various bits and pieces of multiple copies and multifunction machines fascinated me. Soon, I became very efficient in helping out customers with print quality issues or other issues with their devices.Working for Xerox in my early twenties was a great experience. It gave me an excellent opportunity to put myself in a customer's place: a skill I have cultivated ever since. In addition, I have fond memories of the Finnish technical support team's spirit and the collaboration between other nationalities at work and during my free time. Show less

  • XOS Integrated Helpdesk Representative

    Jul 2006 - Nov 2006

  • Technical Support Representative

    Jun 2005 - Jun 2006
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  Teliasonera

  May 2007 - Sept 2009

  I worked on various R&D projects related to mobile services and devices. I did concept development, market and technology research, product and prototype testing, technical writing, user interface design, and graphic design.I felt privileged to join such an excellent crew of professionals led by a person with a strong vision and a drive to make things happen. I learned a lot about the latest top consumer and business 3G devices and prototype devices with a touch interface. I also got more familiar with the technical details of various wireless networks. Show less

  • Concept Developer

    Mar 2008 - Sept 2009

  • R&D Trainee

    May 2007 - Mar 2008
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  Qbitech

  Oct 2009 - Dec 2012

  Project manager and research specialist

  In Qbitech, I had a chance to continue working on R&D projects related to mobile, web, and Smart TV services. I worked on technical research and user-centred service development. I was responsible for the designs, visuals, and usability of the developed prototypes and services. I also created presentation videos and facilitated focus group sessions and usability tests for service concepts.

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  Teamup

  Jan 2013 - Sept 2014

  Head of user experience

  TeamUp was a start-up that created and operated a social media community that brought together talents (e.g. athletes, sports teams, artists), fans and businesses. TeamUp was available for both browsers and as a native mobile app. The service was designed and developed from scratch and contained several unique features and interactions between the different user groups.I was responsible for the TeamUp user experience. I worked together with the TeamUp management and development team. I had the opportunity to do exciting things related to user experience (user research, wireframes, UI design, prototypes), agile development (clarifying requirements, writing HTML/CSS), and marketing (print, web, and video advertisements). I truly enjoyed working in this exciting start-up with the great purpose of helping both talents and businesses grow together. It was rewarding to create possibilities for the fans to experience their favourite talents' ups and downs and provide them with ways to show their support on the TeamUp platform.In TeamUp, I learned the apparent thing very concretely: creating an engaging, production-quality digital service is extremely hard. So when I left TeamUp, I had a bag full of good memories and experiences, but I also had a long list of things to learn more about. Show less

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  Self-employed

  May 2014 - Dec 2014

  Freelance designer

  I helped start-ups and entrepreneurs produce service concepts, user interfaces, and product presentation videos.In 2014, I worked with Small Giant Games' world-class graphic designers and composed an introductory video for their first release: Oddwings Escape. I created the animation in Adobe After Effects CS6 and edited it in Premiere Pro. For more information, please see the attached video.

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  Solita

  Sept 2014 - Jul 2021

  Product designer | product owner

  Solita is a digital business consulting and services company combining expertise from strategic consulting to service design, software development, AI & analytics, cloud and integration services.I worked on several long-term projects in crucial customer accounts as a UX Designer, Product Designer, and Product Owner. I mostly worked in the domains of transport (rail, road, and shipping), social services and healthcare, the pharmaceutical industry, and tire manufacturing. I was also a Product Manager of an essential internal service used across the company.Being part of various development teams full of talent, professionalism, and motivation was a privilege. In Solita, I learned how to create reliable, efficient, easy-to-use services that solve the correct problems. Agile development is praised, and new teams get support to become self-organising and cross-functional. A fundamental part of Solita's success is great customers motivated to create a change for the better. It was super-exciting to learn all the small details of various domains, find out the core business problems and processes, and fix them together with the customer as part of the development project. Show less

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  Uros

  Aug 2021 - Jan 2022

  Lead designer

  The UROS Live SaaS platform was about providing better experiences for event-goers and remote participants during events. The platform also contained tools for venue owners to increase efficiency and cost savings. In addition, built-in tools for sharing event-related data gave venue owners, event providers and 3rd party service providers a unified understanding of the success and shortcomings of a particular event.As a Lead Designer, I formed the UROS Live product roadmap with the rest of the team. In addition, I conducted user observations, interviews, and co-design sessions to gain more insight into the core problems worth solving with the product.I actively participated in the development team's daily activities. The central UROS Live features in the second half 2021 were event management, marketing, and food & beverage pre-orders. In addition, I conducted agile UX research to fine-tune the features to support development. Finally, I led design review sessions and compiled detailed UI design prototypes.I also actively improved cooperation between development and sales by conducting impactful workshops and retrospectives. Show less

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  Aibidia

  Mar 2022 - now

  Jointly leading the compliance product, overseeing all aspects of product strategy and implementation throughout the Product Lifecycle. This includes actively engaging in hands-on product design, gathering and prioritizing customer needs, and facilitating the alignment of product goals. Collaborating closely with teams across engineering, sales, marketing, and customer support to drive revenue growth and achieve customer satisfaction. Ensuring the product aligns with the company’s broader strategy and objectives to maximize impact. Show less As a Product Manager, I managed the entire product lifecycle, driving strategy, hands-on design, and execution to deliver impactful, customer-centric solutions. I collaborated with cross-functional teams to align product goals with business objectives, ensuring growth and customer satisfaction.As a Team Lead, I managed a team of developers and QA specialists. I oversaw project delivery, facilitated agile processes, and supported team members' growth through mentoring and coaching. I ensured smooth collaboration, addressed challenges, and maintained high team performance. Show less

  • Co-Head of Compliance Product

    Dec 2023 - now

  • Product Manager & Team Lead

    Nov 2022 - Dec 2023

  • Product Manager

    Mar 2022 - Oct 2022