Experience

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  American eagle outfitters

  Oct 2006 - Oct 2010

  Assistant manager
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  Charlotte russe

  Oct 2010 - May 2013

  I started off as an Associate Manager at Charlotte Russe to Store Manager within a year. I believe this is quite an accomplishment to be promoted within a year as an internal candidate. At Charlotte here are some accomplishments and responsibilities:I trained and developed many individuals in Merchandising and Floorsetting.Promoted two internal candidates to management status through training and developmental IDP's.Scheduled to needs of business and forecasting to traffic patterns and volume trend analysis.Led the district in conversion while relating feedback to peers. My store also maintained about a 27-30% conversion ranking us in the top 10 of 133 stores consistently.Lowered yearly shrink results by 40 percent annually. This was done by operational follow up and Loss Prevention training.Completed and delegated store Audits monthly and quarterly ranking the #1 store with highest audit results three quarters in a row. An average of 90% and above.Led a team to strive for great results despite traffic deficit of over 20% yearly, continued to leverage business meeting ly goals.Executed weekly Promotional and Marketing elements in store, which led to excellent shopping experiences.Staff of 15-20 trained in all aspects of business and had retain-ability of 1 yr to 4 yrs under my leadership.Interviewed and traveled to new stores to help staff and open new locations. Show less

  • Store Manager

    Apr 2012 - May 2013

  • Associate Manager

    Oct 2010 - Apr 2012
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  Crumbs bake shop

  May 2013 - Sept 2013

  Store manager

  Lead a diverse team of individuals to create excellent customer experiences. Lead by example, coached and trained associates on a daily basis. Scheduled to needs of business. In charge of inventory, ordering, hiring/staffing, scheduling, reviews, quality assurance, developing. Lead the district each week for business analysis and reported successes and opportunities.

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  Lenscrafters

  Sept 2013 - May 2017

  General store manager

  At Lenscrafters it is our job to create an everlasting impression on our customers. I lead a team who does just this. We help people feel good and look good on a daily basis. Understanding customers needs and understanding prescriptions to find the products that will create an optimal experience in vision. Eyeglasses are not just medical devices anymore, they are also fashion. Through communication and genuine connections we have created a dedicated customer base. Maintaining a closely knit relationship with our Doctors who service the patients and the Lab which manufactures the product keeps team cooperation above par. At Lenscrafters I have become knowledgeable in Optics, Customer Service, Manufacturing, Managing many levels of employees as well as building life long partnerships. Show less

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  Visionworks of america

  May 2017 - now

  Licensed optician general manager

  Licensed Optician/ General Manager for Visionworks. Creating a seamless patient journey from patient exam to eyeglass ordering, to dispense. Managing top talent, maintaining healthy profitability, making positive connections, caring for patients.Delivering quality products, that help patients see, and feel confident with Visionworks.