Experience

• 

  Wektor. jóźwiak m.

  Nov 2018 - Oct 2019

  Geodeta
• 

  Nielseniq

  Nov 2019 - now

  • Leading and managing a team of 15+ people.• Responsibility for the production side of the Reference Data team for Austrian and Swiss markets.• Implementation of process improvement initiatives in order to enhance operational effectiveness.• Managing Clients escalations, ensuring high-quality root cause analysis, and implementation of accurate action plans.• Leading the integration and implementation of new services within the team, ensuring smooth onboarding and swift adoption processes.• Mentoring team members to enhance productivity, quality, and their commitment to delivering good service.• Ensuring effective communciation and cooperation between the operations and commercial teams. Show less

  • Team Leader

    Jul 2022 - now

  • Supervisor

    Jul 2021 - Jun 2022

  • Data Processing Specialist

    Nov 2019 - Jun 2021