Experience

• 

  Ibm

  Jan 1998 - Jan 1999

  Information assistant customer care centre

  Supported and guided customers with special inquire

• 

  Ibm

  Sept 2002 - Aug 2005

  Account admin. nordic

  Business Control of credit notes, prices, and sales campaigns. Processing and crediting of receivables from distributors. Daily telephone contact/support with distributors, inventory and price protection and assisted with internal Audit.

• 

  Lenovo

  Aug 2005 - Dec 2009

  Managed the budget in EMEA (Europe Middle East and Africa) for the commercial business by tracking distributor’s turnover, inventory, rebates, and cost. Assisted on rebate accruals and administrative ad hoc tasks to finance, and internal Audits. Administrative tasks for account management. Quickly and efficiently resolved support inquiries, daily support to Account Managers and customers, external communication, Data entry and accurate record tracking, keeping track of orders. Telephone and email support, smaller project management. Business Control of credit notes, prices, and sales campaigns. Processing and crediting of receivables from distributors. Daily telephone contact/support with distributors, inventory and price protection and assisted with internal Audit.

  • Transactional Budget Manager, EMEA West Region

    Jun 2008 - Dec 2009

  • Sales Coordinator, Nordic

    Jun 2007 - Jun 2008

  • Account Admin. EMEA West Region

    Aug 2005 - Jun 2007
• 

  Ibm

  Jan 2011 - Feb 2024

  Experience with the whole Software License Review process; from project budgeting, targeting/customer selection, notification, third party (Deloitte and KPMG) operations and relations, as well as customer negotiation and settlement process. Operational excellence using guidelines, systems, and tools to support the wider ecosystem. Lead generation and qualification of potential business opportunities through prospecting / cold calling advisory inside sales, monitoring of incoming web leads and, incoming requests and qualification of participants from internal / external seminars. Administration such as system-entering, reporting and smaller budgeting tasks.

  • IBM Enterprise Sales and Licensing, Compliance

    Feb 2019 - Feb 2024

  • Business Development rep. IBM Hybrid Cloud & Analytics Software Nordic

    Jan 2011 - Jan 2019
• 

  Egiss

  Feb 2024 - now

  Operations specialist

  Order handling and support with responsibility for sales follow-up to customers and partners, creation of new customers and orders in the CRM system. Sales backup, including planning of logistics and purchasing in close cooperation with relevant departments. Booking and invoicing of consultancy services and ensuring that operating agreements are complied with. Ad hoc administration and daily contact with external partners.