Agnesti Oktova Hanum S.Par

Experience

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  Dinas Pariwisata dan Kebudayaan Garut

  Jul 2021 - Dec 2021

  Marketing Intern

  Managed and created enganing content to support company profile. Ensured daily posting on social media platforms (IG and Tiktok). Edited social media content using Canva as a tool. Created short promotional videos and posted on the Official Website of Disparbud Kab Garut. Coordinate with teams, including vendors, attendees. Manage communication with team including registration, confirmation, and event information. Create event reports, including results, finance, and recommendations for improvement. Show less

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  Leuwi Asri Kopi dan Resto Indonesia

  May 2022 - Oct 2023

  Service Crew

  Providing excellent service to ensure satisfaction. Taking customer orders and input the order using e-resto system. Delivering food and beverages.Offering menu recommendations upon request and upsell additional products when appropiate. Check dishes and kitchenware for cleanliness and presentationArrange table setting and maintain dining area. Deliver check and collect bill payment using eresto system. Carry dirty plates, glassware and silverware to steward for cleaning and wiping afterwards. Handle the complain and solve the complain. Show less

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  Wyndham Grand Bangsar Kuala Lumpur

  Oct 2023 - Apr 2024

  Front Office Assistant

  Check in the arriving guest and check out the departing guests. Upon check in register guest and assign room, verify the guest booking and guest method of payment. Upon check out, receive and process payment from guest and give copy of the invoice. Handle FO cashier transaction such as posting charges, exchanging foreign currency, at the end of shift, balance the cash float. Answer all the guest request/question/complaint whether by telephone or in person. Coodinate room status update with the housekeeping by notifying then of the late check out/early check in/special request. Coordinate with reservation departemen by double confirm guest's booking. Coordinate with engineering for any complain regards the maintanance. Set the wake up call using JDS Voice system. Show less

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  Pan Pacific Jakarta

  Apr 2024 - Jun 2025

  Administration Assistant

  Maintain and update engineering documents, including drawings, specifications and reports. Coordinate and schedule meetings with engineers, contractors and other stakeholder. Preparing meeting material, including agendas, minutes and presentations. Ensure all records are properly filed and easily acceessibleProvide administrative support to engineers, including answering phone calls, responding to emails and managing correspondence. Coordinate with other departements, including procurement, logistics, and maintenance. Assist engineers with project-related tasks, including data entry, report preparations and research.Responsible for receiving, storing, and issuing goods and materials in a safe and efficient manner. Ensures that all store operations are carried out in accordance with company policies and procedures. Show less

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  25hours Hotels

  Jun 2025 - now

  Engineering Administrative Assistant