Experience

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  Ryan automotive llc

  Jan 2006 - Jan 2007

  Client advisor - bmw / mini

  Part of the internet sales force (BDC), focusing on attracting clients from around the area.Followed up on “warm” leads to expand my customer base, called "orphaned" customers from the retailer's lease book, and took "ups" from walk-ins.Consistently in the top 7 for sales in the dealership.

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  Enterprise rent-a-car

  Sept 2007 - Jan 2013

  Two separate locations; two separate divisions in the company.Branch Manager at an "in-town location within a Ford Dealer. Promoted into the Truck division within a few months.Commercial Truck Manager, new division as of 2002 in NC. Conquested new market share for location.Over 40% growth in market; Charlotte remains a very competitive market place.Managed team of sales persons and support crew, managed risk, collected debt, and closed accounts producing over 10 rental days per month growth.Additional skillsets include candidate interviewing, development / training, workload planning to ensure best use of staffing for support. Individual / Team evaluations providing coaching to include reward and disciplinary actions as required. Re-negotiated contracts with existing customers and existing vendors. Show less

  • Commercial Truck Remarketing Account Manager

    Jan 2011 - Jan 2013

  • Branch Manager

    Jan 2010 - Jan 2011

  • Assistant Manager

    Jan 2008 - Jan 2010

  • Management Trainee/ Management Assistant

    Sept 2007 - Sept 2008
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  Jaguar land rover

  Jan 2013 - Jan 2019

  Certified pre-owned manager

  Managed 100+ franchise locations, covering 13 states from Maryland to Florida. Helped execute the auction process and standards for MSO/Lemon Law vehicles at 3 Auction Locations. Worked towards sales objectives with management both internal and external, including our financial partner Jaguar Land Rover Financial Group.Advised retailers on marketing, sales, acquisition, pricing and best practices to increase profits and lower legal risks. Wholesale new vehicles, assist with compliant websites and marketing, advise on processes, culture and hiring, profit and hitting goals and objectives set forth by Jaguar Land Rover NA. Developed and executed marketing solutions to increase leads and floor traffic with our digital partners including SEM/SEO. Show less

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  Stellantis

  Jun 2019 - now

  The Area Manager position serves as a liaison between dealers in the Raleigh market, the Southeast Business Center and Stellantis Corporate Headquarters who will be responsible for all areas of service and parts marketing, including: retail service advertising, promotion and display; retail/wholesale parts and accessory advertising, promotion and display, enhancing dealership processes to improve customer retention and advocacy, and training dealership personnel on Mopar products and initiatives. Improve customer experience, sales, customer retention, warranty analysis and claims processing, customer relations, and profits. Review and analyze dealer performance and processes, advertising, staffing, financial statements, survey scores, and consult with dealers to maximize their overall service and parts operations. Show less Responsible for maximizing retail sales, vehicle production, retail share performance, revenue, and achieving established targets. Consulting dealers on proper inventory (parts/vehicles) using fast-turning statistics to maximize profitability. Serves as a liaison between the dealers and Stellantis to assist in all areas of retail development including forecasting retail sales objectives by vehicle line ensuring the dealer orders meet market demand and managing monthly vehicle allocation and scheduling to ensure maximum production capability within the region. Reviewing and analyzing dealer financial statements and consulting with dealers to improve their operations and retail business. Ensure that advertising and marketing initiatives are consistent with the corporate message and premium branding guidelines, as well as ensuring proper levels of sales and service satisfaction are present at all dealerships while identifying areas for improvement.Motivate and lead Alfa Romeo dealers to higher levels of performance consistent with marketing plans, merchandising, and financial statement reviews. Training dealership personnel on new products. Consultation with dealership management on market opportunities, training of personnel on Alfa Romeo product, and coordination of grassroots events aimed at increasing awareness of the Alfa Romeo brand. Show less

  • Area Manager (Aftersales)

    Mar 2023 - now

  • Area Manager - (Sales and Aftersales - Alfa Romeo Brand)

    Jun 2019 - Mar 2023