
Timeline
About me
University Lecturer | Service Manager | Psychologist
Education

Asociatia de hipnoterapie si psihoterapie cognitiv-comportamentala (ahpcc)
2020 - 2022Cogntive behavioural therapist psychology
Colegiul national "ecaterina teodoroiu", targu-jiu
2004 - 2008Mathematics-informatics 9.98/10Baccalaureate GPA - 9.98/10 - the highest in my high-school.

Scoala gimnaziala c-tin savoiu tg jiu
2000 - 2004
Universitatea politehnica din bucurești
2018 - 2023Doctor of philosophy - phd electrical, electronics and communications engineering foarte bine (magna cum laude)Activities and Societies: Titlul tezei de doctorat: "Metode si modele statistice utilizate in studiul stiintelor vietii"

Universitatea „titu maiorescu”
2020 - 2022Master's degree clinical psychology
Universitatea „titu maiorescu”
2020 - 2022Master's degree clinical psychology 10
Universitatea „titu maiorescu”
2017 - 2020Bachelor's degree psychology
Technische universität münchen
2012 - 2014Master of science (ms) communications engineering1.2 GPA (German grades range from 1.0 - Excellent to 5.0 - Insufficient)Graduated with High Distinction - top 5% of my class

Universitatea „politehnica” din bucurești
2008 - 2012Bachelor of science (b.sc.) electrical, electronics and communications engineering9.95 GPA - 2nd in my class (Diploma Paper GPA = 10/10)
Experience

Telekom romania
Jul 2011 - Sept 2011Trainee engineer
Technische universität münchen
Mar 2013 - Feb 2014I helped the students with the Matlab implementation and the theoretical questions that appeared while implementing a still-image and video codec. I have worked in the field of Satellite Navigation. My main task was designing different Matlab simulations about satellite and receiver biases, ambiguity resolution, earth tides and outlier detection.
Working Student - Tutor for the Image and Video Compression Lab
Oct 2013 - Feb 2014Working Student - Satellite Navigation Chair
Mar 2013 - Sept 2013

Sony
Mar 2014 - Aug 2014Master thesis studentEM and SAGE algorithms' investigation for Direction of Arrival estimation in an FMCW MIMO RADAR setup

Philips
Sept 2014 - Aug 2016Quality project lead1. Overall quality responsible during the design, manufacturing and launch of multiple electrical shavers and their accessories:a. Coordinator of several quality functions involved (factory quality, supplier quality, test engineers, etc.)b. Involved in the definition of the technical product requirements (mechanical, electrical, packaging) from inception and throughout the projectc. Facilitator for the DFMEA sessions (DOORS)d. Responsible for the Test and Verification (T&V) plan (DOORS)e. Coordinator for the relevant country regulatory certificates and approvals timely availabilityf. Responsible for the creation of the official document granting the shipment of the Philips electrical shavers from the warehouses throughout the world – given that all the above checks are met (document signed by the Q-Manager)2. DOORS key-user and DfSS (Design for Six Sigma) ambassador:a. Defined and documented a structured way on how to create a T&V plan in DOORS based on a template which combined the lessons learned from multiple Quality Project leads and Technical leadsb. Gave hands-on DOORS training for the T&V section during the general V-model training throughout the Philips Consumer Lifestyle business unit3. Main achievements:a. Philips Green Belt certified (DfSS) – development of a new test method for the lifetime of shavers’ accessories based on realistic load cases and supported by strong statistical validationb. Philips Certificate of Appreciation for the IconiQ Special Edition Shaver (high end shaver with a totally different shape, technology and following the MVP approach)c. DOORS key-user and T&V plan template creation Show less

The goodyear tire & rubber company
Sept 2016 - Jun 2017Engineer regulatory development1. Involved in the development of new regulations and standards for the tire industry2. Representative of Goodyear at the technical and trade associations meetings (ETRTO)3. Coordinator during the definition of the internal company’s position regarding different regulations4. Single-point-of-contact for regulations interpretation and translation into internal procedures5. Main achievements:a. Regulatory Project Manager during the company’s preparation for a new European CO2 regulation for trucks Show less

Harman international
Jun 2017 - Aug 2018Quality assurance & sw quality engineer1. Reporting and monitoring activities in OBIEE (Oracle Business Intelligence Enterprise Edition)a. I was responsible for the creation in OBIEE of the Business Model Mapping and the Presentation layers for the departmental KPI’s (Operational Compliance and Vulnerability Management)b. This is an important tool for checking the past results and more importantly for making predictions about the future workload and performance2. Checking project’s deliverables progress based on the Maturity Gate Task List and follow-up of the pending action items (via JIRA)3. Infrastructure and application projects Operational Compliance validation:a. Verify that all the test categories have been correctly applied b. Verify that all the project documentation is availablec. Give the final GO from the Operational Compliance standpoint before the project’s Go-Live4. Applications vulnerabilities’ managementThis activity implies:a. Identifying of the service owners for the vulnerable business servicesb. Addressing the monthly vulnerabilities list to the owners together with possible solutions available in the Vulnerability Portalc. Requesting rescans and closing the vulnerabilities when the right solution has been implemented or sending them back to the owner for analysis when the vulnerabilities are still present5. Main achievements:a. White Belt project submitted based on the OBIEE reporting system b. CISSP training done (Certified Information Systems Security Professional) Show less

Ministry for regional development and public administration
Aug 2018 - Jul 2019Programme management officer - managing authority for romania-bulgaria cbc programme1. Responsible for the electronic monitoring system (eMS) and the management and control system of the programme (creation of tutorials and training materials for the programme’s beneficiaries with PowToon/Camtasia; update of the eMS user’s manual based on the latest software releases from Interact)2. Involved in the organization of the Committee of Regions and the Annual Interreg meeting during the Romanian Presidency at the EC3. Involved in the creation of position papers for the Interreg V-A RO-BG programme regarding a variety of topics and stakeholders4. Main achievements:Quality Manager Certificate (ISO 9001 training) Show less

_vois
Jul 2019 - nowKey responsibilities:Oversee the Problem Coordination activities and ensure an outstanding communication with the relevant stakeholdersManage and assist the core team of technical members by using the Problem Solving Techniques for identifying the root cause and sustainable solutions (hardware / software / process) and support with the follow-up of the technical implementation and the results of the performed hardware/software/process changesCreate / review the detailed Problem ReportsCreate reports to measure the key performance indicators (KPIs) and support different improvement initiativesInitiate continuous measures to improve the problem management process and ensure that the process is implemented and executed by all process actors involved, document rules, work instructions and guidelines.Secondary responsibilities (Risk Management):Maintain and update the NAO Risk RegisterOrganise regular sessions with Risk Owners in NAO to update existing risksRisk Assessment activities with Risk Contacts to assess, categorise and prioritise new risksCreate regular and ad-hoc reports to show Risk status across NAO to share with NAO stakeholders and the wider risk community Show less Key responsibilities:Manage and act as escalation point for problem and incident records (on a 24/7 on-call basis), related to IT applications and systems, in BMC Remedy database, creates, maintains, verifies and improves the known error database and solution databaseAnalyze the technical issues encountered in the Incidents and identifiy the technical teams that need to be involved in the incident or escalation and problem analysis and resolutionAssist the core team of technical members by using the Problem Solving Techniques for identifying the workaround, root cause and solutions (hardware / software / process) and support with the follow-up of the technical implementation and the results of the performed hardware/software/process changesIdentify, document and communicate the Incident / Problem Reports with timeline, problem/incident description, root cause analysis, technical solution for fixing and preventing future potential problems in IT applications and systems.Create reports to measure the key performance indicators (KPIs) in regards to problem and escalation management and quality of IT applications and systems; analyze reports and statistics to determine the proactive measures required (proactive problem management)Initiate continuous measures to improve the incident and problem management processes and ensure that the process is implemented and executed by all process actors involved, documents rules, work instructions and guidelines.Manage problem and incident records according to problem and escalation management process (recording, modification, monitoring, closure) and communicate the Problem/Incident Reports with timeline, problem description, root cause analysis, technical solution for fixing and preventing future potential problems in IT applications and systems.Deliver the Key Performance Indicators report (KPIs) from BMC Remedy database using the query scripts Show less
Service Manager IoT
May 2023 - nowTeam Leader - UC Service Support
Jul 2022 - May 2023Continuous Service Improvement Manager
Feb 2022 - Jul 2022Problem Management Specialist
Dec 2020 - Feb 2022Technical Coordinator Incident Management
Aug 2020 - Dec 2020Problem and Escalation Management Specialist
Jul 2019 - Jul 2020

University politehnica of bucharest
Feb 2020 - nowI supervised several laboratories and seminaries organized by the Faculty of Electronics, Telecommunications and Information Technology: Cryptography and Data Protection (Spring term) and Statistics in Information Theory, Information Theory (Fall term)
Lecturer
Oct 2024 - nowTeaching Assistant
Feb 2020 - Oct 2024

Cabinet individual de psihologie dinu alexandru
Nov 2020 - nowPsychologist
Licenses & Certifications

Personal development counsellor
Ministry of labour romaniaAug 2018
Certified trainer
Ministry of labour romaniaMar 2018
Cisco certified network associate (ccna)
CiscoJun 2012
Iso 9001 foundation - quality manager certification
Tüv rheinland groupMay 2019- View certificate

Mathematical biostatistics boot camp 1 - statement of accomplishment (with distinction)
CourseraJun 2014 
Lean six sigma white belt certification
VodafoneJul 2020
Toefl ibt
EtsSept 2011
Cbt life coach certification
Transformation academyDec 2020
Six sigma green belt certification (gb)
PhilipsJun 2016
Itil® foundation certificate in it service management
Axelos global best practiceAug 2020
Honors & Awards
- Awarded to Alexandru DinuCertificate of Appreciation _VOIS Jan 2023 I received this appreciation certificate as a recognition for my efforts to deliver several internal trainings in _VOIS, ranging from Mindfulness and Public Speaking to ITIL V4 Basics and Psychological Safety.
- Awarded to Alexandru DinuMove the World Award _VOIS May 2020 My contribution to a major communication issue impacting different customers in the UK in the early pandemics days was recognized and appreciated by Vodafone.
- Awarded to Alexandru DinuGreen Belt DfSS Philips Jun 2016 Green Belt certified in Design for Six Sigma while working at Philips.
- Awarded to Alexandru DinuCertificate of Appreciation IconiQ Special Edition Shaver Philips May 2016 The certificate is awarded for the effort and entrepreneurship shown to bring this innovative and iconic proposition to the market.
- Awarded to Alexandru DinuDAAD Scholarship DAAD Oct 2012 I have received a DAAD Scholarship in order to pursue my Master Studies at TU München.
- Awarded to Alexandru DinuRomtelecom Scholarship S.C Romtelecom S.A Oct 2011 I was one of the 5 students from my Faculty that won a private Scholarship from Romtelecom (2011) and I have also won an Internship in this company.
- Awarded to Alexandru DinuBronze Medal at SEEMOUS SEEMOUS Mar 2010 Bronze Medal at SEEMOUS (South Eastern European Mathematical Competition for University Students), Plovdiv, 2010
- Awarded to Alexandru DinuExcellence Scholarship Politehnica University Bucharest Oct 2009 I have received an Excellence Scholarship from Politehnica University Bucharest during the 4 years of my Bachelor Studies.
Volunteer Experience
GuideMe Volunteer
Issued by World Vision on Sept 2020
Associated with Alexandru DinuVolunteer
Issued by Ajungem MARI on Nov 2018
Associated with Alexandru DinuVolunteer
Issued by Baietii din Delta on Jul 2017
Associated with Alexandru DinuVice President Membership Toastmasters Bucharest
Issued by Toastmasters International on Jan 2016
Associated with Alexandru Dinu
Languages
- roRomanian
- enEnglish
- frFrench
- geGerman
- duDutch
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