Experience

• 

  Premier trading company(p) ltd.

  Mar 2016 - Feb 2022

  Analyst

  a business and data analyst using Tally ERP and SAP at Premier Trading, an import-export company. In order to ensure proper fit, the analyst analyses current business processes, finds gaps between information systems and the processes, and creates as-is to-be architectural documents as part of proof-of-concept documents. Testing Support: Participates in SAP and Tally ERP testing, aiding in the creation of test cases and making sure that the solutions put into practice adhere to the requirements. ● Change Management: Assisting with the communication, training, and smooth transition necessary to manage the organisational change that can arise from introducing new systems or processes. ● Stakeholder Management: BAs keep strong bonds with stakeholders, making sure their issues are taken care of and that they stay involved in the project all the way through.● Showed a critical understanding of software development life cycles (SDLCs) and contemporary software engineering techniques when overseeing software delivery projects utilising hybrid project methodologies that incorporate waterfall and agile components. ● Cost-Benefit Analysis: Evaluates possible expenses and gains from suggested projects to support decision-makers in allocating resources and guaranteeing the calibre of outputs through work product reviews. Show less

• 

  Iput real estate dublin

  Mar 2022 - now

  Front desk concierge/security

  WORKING AS RECEPTIONIST CUM SECURITY in the 3 Dublin Landings, The Exchange building. 1 Grand Canal Square➢ Offer and deliver a first class service delivery to all guests at all times➢ Ensuring opening systems, policies and procedures are adhered to.➢ Good team work with all departments.➢ Taking care of incoming and outgoing calls are handled in a professional manner➢ Ensuring positive attitude towards colleagues and work as a team➢ Carrying out all reception duties as per the agreed standards➢ Ensuring security and key control procedures have been adhered to in line with company policy➢ Reporting any maintenance issues which you notice onsite to the Facilities Manager.➢ Issuing permits to contractors and accompanying while on site if necessary.➢ Assisting health and Safety including bell tests, floor walks and first aid boxes are stocked.➢ Ordering and restock of cleaning, catering and stationary supplies Show less

• 

  Penseurs and innovateurs consulting

  Mar 2023 - now

  Business analyst

  Business Analyst at P&I consulting service involved in 3 technology advisory projects in Cloud, CRM implementation, and data analysis● Requirements Gathering: Using AS-IS and TO-BE analyses, stakeholders conducted workshops, surveys, . From there, more than 100 business requirements were identified, recorded, and prioritised. Solution Design: To make sure the suggested solutions are in line with business requirements, I evaluated business needs and created four solution design documents based on system analysis and client requirements. ● Documentation: Produce thorough documentation that includes user stories, test scripts, RAID logs, business use cases, and functional requirements documents (FRD).● Created business models and roadmaps and assessed capability and process gaps between the current and future states using Visio and concepts of flowcharts, UML diagrams, swim lane diagrams, and other analyses. ● Data Analysis: Created 3 Data visualisation dashboards on the Tableau BI tool using the information shared by clients in Excel for reporting and generating insights for management-level decision-making. ● Pioneered feature development through collaboration with consultancy partners, software architecture, UX and IT delivery teams and through constant communication, inspection, and adaptation. ● Facilitated regular retrospective meetings as part of an Agile team, fostering an environment of continuous improvement. Led discussions to identify successes, challenges, and areas for improvement, resulting in actionable plans to enhance team efficiency and product quality● Created business models and roadmaps and assessed capability and process gaps between the current and future states using Visio and concepts of flowcharts, UML diagrams, swim lane diagrams, and other analyses. ● software architecture, UX and IT delivery teams and through constant communication, inspection, and adaptation. Show less