Experience

• 

  Crony d.o.o.

  Nov 2003 - Sept 2006

  Export - import support

  • Foreign trade currency management.• Finishing Custom clearances.• Organization of international transportation.• International freight forwarding and insurance• Everyday commercial tasks

• 

  Altamed, serbia

  Sept 2006 - Sept 2007

  Foreign trade officer

  • Foreign trade currency management.• Organization of international transportation.• Making export - import and transportation documents.• Giving instructions to custom brokers regarding custom formalities• Everyday contact with warehouse

• 

  Dupont

  Sept 2007 - Dec 2014

  Customer service & demand planing support

  - Demand planning for Serbia & Adriatic counties- Product purchase /export-import- Monthly reporting SAP- Co-ordination and controlling of daily customers’ orders and invoicing,- Year end rebate calculations- Preparation of sales / inventory reports, lists and summaries,- Preparation of environmental and packaging summaries,- Optimization of inventory and stock,- Handling and organizing of slow moving stock and free of charge material,- Co-ordination and organization of sales,- Handling of shipment of dangerous goods (ADR classified) Show less

• 

  Basf

  Jan 2015 - Dec 2020

  Logistic & customer sales support

  - Logistics - delivery/export-import-reexport/inventory- Repacking process- Rebate calculation- Reporting- Coordination, implementation, follow up of CSO & logistic project in region RS, HR, SI - CRM (customer relation management) database reporting

• 

  Upl

  Dec 2020 - now

  Supply chain manager

  - Raise customer orders from whichever communication channel- Ensure the export documentation is raised correctly to enable dispatches and invoicing- Follow import procedures and documentation requirements in different countries in Adria region- Communicate appropriate details to the customer and salespersons in effective, relevant, timely way- Monitor order progress through agreed delivery point and advise sales / customers of any issues arising. Escalate were appropriate- Record customer complaints and forward them to relevant departments- Minimize incidence of returns, credits and cancellations for owned customer base- Raise purchase orders on source sites- Liaise with source plants to manage the supply of product- Ensure that all label text requirements are available at order placement, working together with the regulatory team - Liaise with planning to ensure goods are available on time, expedite goods through the supply chain when required- Demand planning for countries in Adria region- Following Business Plan for Adria Region with Team members- Improving planning and forecasting - Finding proposals how to organize business and avoid loss of sales due to logistic issues with minimum additional cost, to reduce lead time of orders- Organizing logistic activities with min cost and max efficiency- Developing S&OP for the region, making sure correct inputs and output are in system resulting adds value to the business- Building relationships within the team and works cooperatively in alignment with team objectives.- Help to maintain data integrity within SAP, ownership of the appropriate master files Show less