Experience

• 

  Seneca college - part-time studies

  Sept 2014 - Dec 2014

  Teaching assistant

  • Created lesson plans and developed instructional materials covering all required topics and learning objectives.• Adapted methods of instruction and classroom materials to address individual student needs.• Collaborated with the professor to manage education projects from start to finish.• Helped to lead lab rotary sessions with solid modelling, assembly tools and element analysis using SOLIDWORKS.• Applied engineering principals to effectively maintain mechanical products equipment systems and processes.• Explained standards in graphics communication, production of drawings, GD&T techniques. Show less

• 

  Rogers avis inc

  May 2015 - Aug 2017

  Product designer

  As a Product Designer, I collaborated closely with Roger Avis, leveraging their expertise in land surveying to enhance the user experience (UX) performance of our clients' projects. By integrating accurate survey data into our designs, we optimized layouts, minimized errors, and improved overall functionality. • Analyzed design issues, collaborated with System Analysts to identify technical requirements, and provided appropriate solutions. • Worked closely with product managers, developers, and internal stakeholders throughout the product design process. • Led the design process for client websites from conceptualization to implementation and maintenance within dynamic teams, ensuring continuous improvement of requirements. Show less

• 

  Minute made solutions

  Apr 2018 - Aug 2020

  Product designer

  As a Product Designer at Minute Made Solutions, I collaborated with a diverse client base to enhance the usability and performance of websites and digital products. My focus on multi-device optimization and user-centric design principles enabled clients to achieve measurable improvements in user engagement, task efficiency, and brand consistency.• Increased engagement by 11% and reduced bounce rates by 12% through improved layouts• Led dashboard redesigns that increased task completion by 15%• Created responsive UIs optimized for desktop, mobile, and tablet environments• Conducted usability tests and integrated user feedback into ongoing iterations• Delivered wireframes and prototypes using Figma and InVision, reducing delivery time by 20%• Fostered client trust through consistent branding and measurable results Show less

• 

  Tata consultancy services / bgrs

  Aug 2020 - Sept 2021

  Enterprise ui/ux designer

  As an Enterprise UI/UX Designer at BGRS, I led the design efforts for the Reloplanner Project, a platform aimed at optimizing relocation processes for clients and their employees. My contributions enhanced operational efficiency, improved platform usability, and supported BGRS’s mission to deliver seamless relocation solutions.• Improved client productivity by 35% and increased platform conversion by 40%• Reduced development cycles by 15% through targeted usability research and journey mapping• Built modular UI components to streamline mobile and Salesforce-based experiences• Collaborated across departments to align UI goals with backend systems• Delivered consistent UX across platforms while supporting accessibility and scalability• Facilitated workshops in Mural and Jira to support design iterations and feedback Show less

• 

  Rogers communications

  Sept 2021 - Dec 2023

  Senior ui/ux designer

  As a Senior UI/UX Designer at Rogers Communications, I played a pivotal role in enhancing the TechInsight Tool, a platform designed to streamline the troubleshooting processes for field technicians. My work contributed to improved operational efficiency, faster project delivery, and superior customer service outcomes by aligning user needs with technical requirements and business objectives.• Increased technician satisfaction by 30% and platform engagement by 20%• Identified service pain points using journey mapping and surveys, reducing service time by 15%• Created high-fidelity wireframes, interactive prototypes, and design documentation• Developed accessible, scalable design systems aligned with WCAG 2.1• Partnered with engineers and PMs to deliver HTML/CSS/JavaScript-friendly designs• Championed feedback loops and Agile UX process improvements through design sprints• Advocated for design best practices in sprint retrospectives and stakeholder meetings Show less

• 

  Teksystems

  Nov 2022 - Sept 2023

  Senior ui/ux designer

  Designed accessible, mobile-first interfaces and dashboards for financial services tools, transforming complex data into user-friendly visualizations for clients and advisors.• Boosted stakeholder satisfaction by 35% through data-driven dashboard redesigns• Developed personas, flows, and prototypes, increasing design effectiveness by 30%• Improved mobile engagement by 30% by introducing streamlined navigation and card layouts• Conducted usability testing to improve tool performance by 20%• Collaborated with developers to implement responsive UI based on Figma and Axure prototypes• Ensured compliance with WCAG 2.1 standards and inclusive design practices• Delivered faster iterations using a rapid prototyping and feedback loop approach Show less

• 

  Netex enterprises inc.

  Mar 2024 - Jan 2025

  Senior ui/ux designer and developer

  As a Senior UI/UX Designer and Junior Developer at Netex Enterprise Inc, I focus on developing innovative home automation tools that enable users to seamlessly manage their living environments. My work spans the full lifecycle of product development, delivering user-centric designs that enhance daily living and align with modern technological advancements.• Increased user engagement by 30% through intuitive interface design for IoT-based systems• Simplified kiosk navigation and remote interactions, reducing user errors by 18%• Conducted journey mapping, usability testing, and user surveys to address pain points• Built scalable design frameworks that adhere to WCAG 2.1 and AODA accessibility standards• Facilitated remote stakeholder workshops in Miro and drove alignment across product teams• Created responsive, cross-platform UIs and collaborated closely with developers in Agile sprints• Presented concepts and incorporated feedback in stakeholder reviews to guide product strategy Show less

• 

  Minute made solutions

  Jan 2025 - now

  Senior ui/ux designer