
Timeline
About me
Business Unit Director at TechAccess Asia Distribution
Education

Alexandria university
-Bachelor’s degree computer and communications excellent
Experience

Informatica middle east
Jul 2011 - Dec 2014Technical consultantDeveloper and Administrator for:• Informatica PowerCenter• Informatica PowerExchange CDC for (Oracle, MS SQL Server, DB2 and i5/OS)• Informatica Data Quality• Informatica Test Data Management• Informatica Dynamic Data Masking• Informatica Data Archiving• Informatica Data Replication (IDR and Fast Clone)• Informatica Big Data Edition• Informatica B2B (Data Transformation and Data Exchange).• Talend• Tableau• IBM Data Stage

Ime
Dec 2014 - Aug 2017• Handling concurrent projects and pre-sales activities with different roles including project management, solution architecture, consultancy, and development supervision• Manage team composed of analysts, developers, and consultants distributed among different countries • Expert in Informatica products and good knowledge about other Data Management and Business Intelligence products• Build a complete automated solution that ensures efficient and effective production of business data • Pre-sales activities such as Demos and POCs Show less
Technical Project Manager
Oct 2016 - Aug 2017Data Management Team Lead
Feb 2016 - Sept 2016Data Management Consultant
Dec 2014 - Jan 2016

Magnoos information systems
Aug 2017 - Jun 2021Business unit managerManage and direct the projects and employees under Data Management and Analytics unit in 4 phases:1- Pre-sales• Develop relationships to lead to additional business opportunities within existing accounts• Participate in technical meetings with customers, partners and vendors• Planning for sales strategies and marketing • Prepare technical presentation • Responsibility to provide Demos or POCs and technical proposals for RFPs2- Team Management:• Create and enforce policies for effective team management• Hire and schedule employees for assignments as necessary, ensure assignments have proper work instructions and employees are trained• Assign employees to various tasks required to complete a job successfully• Provide technical assistance and cross training for the employees• Evaluate employees’ job performance and address issues in a manner that is consistent with company policies and practices3- Project Management • Providing project management expertise to ensure quality and timely completion of project milestone• Take full responsibility for any project under the unit area• Prepare solution designs, scope of work documents, implementation plans and time and resource estimations• Establish rules and procedures for project implementation and manage the whole project during its life cycle4- Customer Care• Create and implement the customer service strategy that address customer support/user experience issues and drive business success for both existing and new Customers• Handle customer inquiries about the products, dealing with/investigating issues, complaints, and/or problems that arise• Address problems and deal with conflicts that may arise amongst customers or employees as necessary• Provide the required support during and after the project delivery and handle the support cases for all existing customers Show less

Techaccess asia distribution
Jun 2021 - nowBusiness unit director
Licenses & Certifications

Informatica powercenter administrator
Informatica
Informatica powercenter developer
Informatica- View certificate

Project management for professionals
Project management instituteJan 2018
Languages
- arArabic
- enEnglish
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