Experience

• 

  Soul chic salon

  Jan 2014 - Aug 2015

  Front desk receptionist

  I would answer phone calls and set up appointments. I would charge each customer after service. Helped clean the salon. Restocked when needed.

• 

  Marie callender's restaurant & bakery

  Sept 2015 - Mar 2018

  Shift supervisor
• 

  Wells fargo

  Jan 2018 - Jul 2021

  Bank teller

  -Ensured customer satisfaction by proactively initiating conversations to address financial concerns or inquiries. Resolved issues promptly and efficiently, whether disputing unauthorized charges or issuing refunds, to maintain a positive experience.-Mitigated risks by diligently identifying and reporting suspicious activity and potential fraud, with a focus on counterfeit currency and fraudulent checks. Scrutinized bills for irregularities and verified the authenticity of checks through online resources. Show less

• 

  Kids sports news network

  Aug 2020 - Oct 2020

  Marketing intern

  In this internship I had the opportunity to learn how manage their social media. I also learned about marketing and how we are the front line of the industry. It was interesting to do it during a pandemic but I still learned useful information working here.

• 

  Movi communications

  May 2022 - Mar 2023

  Junior account executive

  Clients: Live Nation, MLS, Converse LATAM Influencer Marketing Campaigns & PR campaigns- Manage accounts on a day to day bases - Research and create influencer lists for clients- Manage conversations & content creation with influencers- Create excel sheets for each client for organization purposes and analytics- Translate documents Spanish to English and vice versa- Create/Manage Facebook and TikTok ads for each campaign.- Reach out and schedule press for talent campaigns- Manage press reports at the end of each campaignClients: Live Nation, MLS, OXXO, Converse LATAM & Nadine Velazquez Influencer Marketing Campaigns & PR campaigns - Manage accounts on a day to day bases - Research and create influencer lists for clients - Manage conversations & content creation with influencers - Create excel sheets for each client for organization purposes and analytics - Translate documents Spanish to English and vice versa - Create/Manage Facebook and TikTok ads for each campaign. - Reach out and schedule press for talent campaigns - Manage press reports at the end of each campaignSkills: Social Media Marketing · Event Coordination · Project Management · Multitasking · Social Media Measurement · Content Strategy · Budgeting · Social Media Content Creation Show less

• 

  Novo federal credit union

  Feb 2024 - Feb 2024

  Teller

  Ensured customer satisfaction by proactively initiating conversations to address financial concerns or inquiries. Resolved issues promptly and efficiently, whether disputing unauthorized charges or issuing refunds, to maintain a positive experience.Mitigated risks by diligently identifying and reporting suspicious activity and potential fraud, with a focus on counterfeit currency and fraudulent checks. Scrutinized bills for irregularities and verified the authenticity of checks through online resources. Show less

• 

  Berg enterprises

  Mar 2024 - Aug 2024

  Marketing coordinator

  -Managed the company's social media channels: Facebook, LinkedIn, and Instagram -Created written copy, social graphics, photos, and video content for social media that align with the company's brand. -Be the primary contact for local media personalities and engage with them in community opportunities. -Identified new media and marketing opportunities in the community -Responded to Facebook and Instagram messages, Google and Yelp reviews, and other social media communication. -Designed, ordered, and retrieved print material as needed. -Proposed new ideas and concepts for digital and physical marketing materials-Participated in meetings with leadership to coordinate campaigns with social media strategies -Served as a liaison between BHAC management and the Chief of Staff for BEI -Used timelines and schedule content to create a consistent stream of new content for audience interaction while analyzing, managing, and altering schedules where necessary to optimize visits. -Managed monthly budgeting for advertisements. Show less

• 

  La casita mexican restaurant & cantina

  Apr 2024 - Oct 2024

  Marketing specialist

  Developed marketing campaigns, increasing customer engagement and driving higher foot traffic.Analyzed market trends to optimize promotional strategies and improve customer retention.Implemented digital marketing campaigns using targeted social media ads at La Casita.Enhanced email marketing precision, improving open rates by analyzing customer data at La Casita.