Abdalla Dakrory (Chartered MCSI)

Experience

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  Alshrouk Language school

  Oct 2004 - May 2006

  Computer Science Teacher
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  KAB STRATEGY LIMITED

  Mar 2007 - Feb 2012

  this role was in Kuwait Branch (Known As Kuwait Asia Borkerage)Responsible for the following departments:-A. Research and Customer service department- Manage and supervise the research and customer service team and organize the workbetween them and the marketing team.- Prepare and organize for seminars- Prepare the material for training the new staffB. Dealing room- Responsible for the dealing system and managing the market orders for clients and theinternal procedures for the administration work.- Handling clients complains- Dealing with HK office for technical support.C. Administration- Managing and organizing the relations between departments- Responsible for the HR department and hiring new staff Show less this role was in Kuwait Branch (Known As Kuwait Asia Borkerage) Managing the regular daily tasks including the following:- The daily market letter- The daily presentation and announces- Market reports Prepare the training material and conduct the training for the new staff Host seminars for existing and potential clientsDuring establishing Kuwait Asia Brokerage in Aug 2009 it was my responsibility tocreate the following systems: The filling system The company server and the network system The dealing room system and the related recording system and mechanism Carry on the translation of the international website from English to Arabic and allrelated to the open account and other procedures forms. Show less

  • Operation Manager

    Aug 2010 - Feb 2012

  • Research Manager

    Aug 2009 - Aug 2010

  • Research Manager

    May 2008 - Aug 2009

  • Research Analyst

    Mar 2007 - May 2008
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  Sword System Training Institute

  Apr 2012 - Sept 2012

  Training and Development Manager

  Prepare training materials.- Conduct daily training and managed training for both new team members and forclients.- Prepare weekly market analysis.- Prepare weekly market outlook.

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  Home Repair

  Sept 2012 - Sept 2014

  Administration Manager
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  Caveo Brokerage

  Oct 2014 - now

  Operations Manager

  Key responsibilities and achievements include:• Dealing Room Management: Oversaw dealing room operations, ensuring smooth trade executions and order processing for clients.• Compliance and Risk Management: Spearheaded regulatory compliance and risk management, safeguarding the company's interests.• Client Support and Relations: Provided exceptional support, resolving inquiries to strengthen client relationships.• Team Supervision: Skillfully managed teams, fostering a collaborative environment for top performance.• Training and Development: Conducted comprehensive client training on trading strategies and risk management.• Process Improvement: Continuously optimized operational processes for enhanced efficiency and cost reduction.• Technology and System Management: Successfully managed trading platforms and systems for seamless integration.• Internal Coordination: Collaborated with cross-functional teams for cohesive and coordinated efforts.• Reporting and Analysis: Prepared detailed reports utilizing data analysis to make informed decisions. Show less