Experience

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  Western union junior 2005-2006

  Jan 2005 - Dec 2005

  Customer services rep

  Western Union® is a very will known money transfer service provider , as a Customer Service representative in such a huge multinational company I was responsible in delivering the maximum customer satisfaction from our services and products , helping the customers and solving their problem is one of my major activates every day , and delivering such a very fast and reliable services is my main target

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  Soft lock

  Jan 2006 - Oct 2007

  Senior account manager

  Soft Lock is a leader company in the field of digital security and copy protection. as an account manager i was responsible to present , market ,and sell all the company product , and handling major accounts in such a critical security and information sector , one of my main account was" the League of Arab States" and i was responsible for securing there Soft Publications and there IT security ,My Daly tasks was performing market researches and building new customer data bases and targeting new business opportunities, Show less

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  Hydrotech for engineering and technical services

  Oct 2007 - Jul 2016

  Responsibilities:As driving force behind sales and marketing activities, successfully led charge in selling renowned brands like ITT - Goulds Pumps, Xylem, Seepex, and Elliot. revitalized lost market share, fueled remarkable growth in aftermarket department, and expanded my responsibilities to include driving sales of new equipment and specialized pumps, amplifying revenue streams and introducing innovative products to market.Achievements:• Achieved impressive annual growth of 25% in parts sales from 2007 to 2016, surpassing target sales by exceptional 75% in 2016.• Secured significant sales by successfully overseeing full installation of Kuwait Energy Company pumps between 2014 and 2016, demonstrating exceptional project management and ensuring customer satisfaction.• Negotiated and signed two major contracts with Qarun and Gupco, oil production companies, for supply of pumps and spare parts, resulting in annual revenue of $2 million USD for each contract.• Reached a total part sales amount of $4.25 million USD in 2010, showcasing a strong sales performance and revenue generation.• Consistently exceeded annual sales targets for pumps, with sales ranging from $1.5 to $2 million USD each year.• In addition to these remarkable sales achievements, successfully recaptured lost market share in power generation and public sector markets, positioning company for sustained growth and success.• Furthermore, enhanced market knowledge and awareness of pump technology and maintenance through effective marketing campaigns and educational initiatives, establishing company as a trusted industry expert. Show less (ARE) from 2007 until 2010Responsibilities:Responsible for securing the exacting customers account and increase the follow of service and spear parts sales by visiting customers and build a very strong relationship with the customer by increasing their loyalty by satisfying their needs . Giving the customer a super and fast service and solution to help the customer , update the customer with the new technologies that our company offers and what is new in this field with supporting the customer with any documentation that he need to make his work environment smooth and easy Getting new enquiries for new pumps and studying the market to help the sales team to increase their targets Responsible for the full market and sales tracking and operation for the following products :* Show less

  • S.Aftermarket & sales Engineer

    Jul 2007 - Jul 2016

  • After Sales Representative

    Oct 2007 - Jan 2011
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  Superior petroleum

  Jul 2016 - Nov 2016

  Sales manager

  Responsibilities:- Managing a team of 4 sales Engineer to Achieve growth and hit sales targets by selling the company product to the Oil & gas market- Own recruiting, objectives setting, coaching, and performance monitoring of sales representatives- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs- Identify emerging markets and market shifts while being fully aware of new products and competition status- Present sales, revenue, and expenses reports and realistic forecasts to the management team- Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products.- Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.- Contributes to team effort by accomplishing related results as needed. Show less

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  Origin energy solutions

  Nov 2017 - Sept 2020

  Business development manager

  Responsibilities:Responsible for sales and marketing activities, focusing on educating customers about solar energy solutions and battery regeneration services. This involves developing sales strategies, conducting educational initiatives, and generating leads to increase awareness and promote these sustainable energy options.Achievements:• Successfully penetrated agriculture and industrial markets in Egypt, introducing company's solutions with significant impact.• Achieved 75% increase in customer base, both commercial and residential, by effectively engaging existing customers and expanding their systems' capacities, while also attracting new customers.• Implemented successful upselling strategies to existing customers, increasing sales by offering upgraded systems and introducing new solutions.• Demonstrated strong leadership by coaching sales team, enhancing their sales process, and improving their capabilities, resulting in increased sales performance.• Achieved remarkable growth by doubling company's sales within two-year period, while successfully entering new markets and expanding company's reach. Show less

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  I serve for contracting

  Mar 2020 - Mar 2022

  Sales manager

  Responsibilities:responsible for launching company operations and initiating sales processes for Seepex Pumps, Andritz dewatering & Separation Equipment, and other equipment in WWT, Infrastructures, Oil & Gas, and Industrial markets, with a sales target of 5 million EGP for first year. This involves market analysis, sales strategy development, customer acquisition, relationship management, team collaboration, and sales performance monitoring to achieve targeted revenue.Achievements:• Effectively introduced the company to market leveraging my extensive customer database.• Successfully completed registration process for company's products with relevant governmental authorities.• Contributed to significant projects in Egyptian market, including Haya Karima & el Hammam WTP.• Exceeded sales target, achieving a total sales value of 25 million EGP through direct sales and an additional 15 million EGP through non-direct sales. Furthermore, sales pipeline includes pending offers valued at over 300 million EGP.• Achieved a hit rate of 25% on all Requests for Quotation (RFQ), demonstrating a high success rate in securing business opportunities. Show less

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  Valuetech

  Mar 2022 - Aug 2024

  Sales business development manager

  Responsibilities :As the head of the New Initiatives department, my primary responsibility is to identify and engage with new product manufacturers for the purpose of expanding our presence in untapped market segments, including oil and gas, water and wastewater treatment, and industrial markets. Our department focuses on seeking out innovative products that align with our company's growth objectives and can offer value to these specific sectors.Achievements:• Successfully established and structured the department from scratch.• Initiated contact with multiple pump and valve manufacturers, resulting in signing agreements with three valve manufacturers and one pump manufacturer to supply their products in the Egyptian market as the first phase.• Planned for the second phase to expand their presence regionally in the North Africa and Middle African markets.• Completed the registration process for the company and the new partners with the relevant Oil & Gas Authorities as well as the Water and Wastewater Treatment Authorities.• Generated approximately 30 new Request for Quotations (RFQs) for the new products, including two projects, and conducted several case studies to showcase the products' effectiveness and suitability. Show less

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  Ecs - energy and contracting solutions

  Aug 2024 - now

  Business development manager - power & water