Experience

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  林德

  May 2008 - Feb 2013

  Credit and ar supervisor- hk

  • Manage the HK credit and collection team. • Set up the credit control policies for China region. • Manage the inbound and outbound customer service hotline.• Initiate the campaign to improve the cash flow of HK sales area by several credit facilities. Reduce DSO (Days of Sales Outstanding) from 60 to 40 days and save HKD 10 M cash flow for the firm. • Lead SAP process reengineering and continuous improvement projects such as dunning, credit limit, deposit, credit hold and late payment fee etc. • Lead AR process evaluation and improvement for HK and HK area is recognized as the benchmark process in Linda China.• Conduct periodic credit assessment and ensure the appropriate credit master data set up for customers. • Integrate business entities to China SSC – HK and Suzhou. Show less

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  阿特拉斯·科普柯

  Mar 2013 - Aug 2013

  Credit and ar supervisor- china

  • Manage the China credit collection team. • Lead continuous improvement project - SAP cash application automation which improve the productivity by 17%.• Identify and manage risk customers effectively by credit data analysis and implement situational strategy to enhancement the resource allocation and operation efficiency. • Manage Bank Acceptance Draft by formalize the BAD acceptance policy and reduce the risk of bouncing check by the banks.

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  莫仕公司

  Feb 2014 - Jul 2015

  Credit and ar supervisor- asia pacific south

  • Manage the ASEAN credit and AR team. • Perform credit assessment to ensure appropriate credit master data can be applied for customers to minimize the risk of doing business. • Manage customer relationships by visiting customer oversea and negotiate payment schedules. • Lead India and Australia AR SSC integrations. Standardize and reengineer local credit and AR processes. • Reduced 2+ years overdue AR of India customers to within 3 months. Successfully minimize the bad debt risk and increase the cash flow of the company. Show less

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  天弘

  Aug 2015 - Mar 2024

  • Manage the global automation development team and platform team. • Manage the outsourced automation partner. • Identify, standardize and reengineer business processes to ensure the readiness for automation. • Evaluate and select automation initiatives that can create strategic values and positive ROI. • Ensure automation operation following corporate compliance and internal control standards. • Transform the decision-making process to be data-driven approach to drive business insights. • Integrate AI and machine learning capabilities into the Blue Prism automation platform to expand the operation efficiency. • Deployed 170+ automations and created $1.1 M + saving per year in GBS and companywide. Show less • Manage the Asia Order to Cash Invoicing and Accounts Receivable teams and the Continuous Improvement team. • Setup and maintain Accounts Receivable policies and train global employees to follow the same standards to ensure operation efficiency and quality. • Lead global process reengineering and standardization to improve operation efficiency. Projects include digital filing, auto-invoicing, dispute management, and High Radius cash applications etc. • Ensure payment collection can be done in time to improve cash flow. Remain DSO (Days Sales Outstanding) less than 60 days and overdue AR less than 5%. Minimize the AR bad debts provision by enforcing the proactive AR follow-up strategy. • Ensure the cash forecast accuracy by implementing timely reconciliation and payment plan confirmation.• Lead the audit campaigns with internal audit and KPMG to ensure the AR operations are compliant with the internal and external control standards. • Set up the standards of continuous improvement in terms of Gemba, initiative submission and implementations and monitoring the global engagement by data dashboards. • Build and maintain Data Analytics Dashboard to manage the KPIs and improve operation efficiency. Show less

  • RPA Global Process Owner

    Dec 2019 - Mar 2024

  • GBS OTC AR Manager & Continuous Improvement Lead

    Aug 2015 - Dec 2019
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  Mars

  Mar 2024 - now

  Mgs finance operation lead - anz