Erjola Kurti

Erjola Kurti

Travel Advisor

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location of Erjola KurtiHellevoetsluis, South Holland, Netherlands

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  • Timeline

  • About me

    Document Control Coordinator for Rotterdam Capacity Growth Project

  • Education

    • Universiteti i Tiranës

      1998 - 2002
      Master's degree French Language and Literature
  • Experience

    • Ajax Travel

      Aug 2006 - Sept 2007
      Travel Advisor

      - Book air and ground transportation for clients- Research to locate the best pricing and options according to client's specifications- Advice clients on costumes regulations, passports, visas, currency regulations and tourist attractions- Book transportation, make hotel reservations and collect payment/fees- Network with tour operators- Organize office and assist associates in ways that optimize procedures- Enter data into Agency's software and maintain client files

    • Sheraton Tirana Hotel

      Oct 2008 - Sept 2011
      Guest Service Agent | Reservation Agent

      Guest Service Agent- Welcoming guests to the Hotel, answer guest's questions and resolve problems. - Performing check in, check out duties and receive payments for guests. - Ensuring that no information regarding guest names, details or room number is given to unauthorized persons.Reservation Agent - Assisting the Reservation Manager in providing an efficient and friendly reservation service and to maximize revenues to achieve budgeted and forecasted targets.- Check on daily basis the final Correspondence check and VIP sheet prior to issue. - Maintain high level of guest telephone contact skills while promoting the Hotel, our Restaurants through good selling and communication skills.- In absence of the Reservations Manager take on responsibility for the Reservations Department in conjunction with Sales Department and Revenue Manager. - Dealing with faxes, correspondence checking (VIP’s, regular guest, SPG’s), group allocations and to respond to guest requests on daily basis. Show less

    • EU Info Centre

      Mar 2011 - Mar 2012
      Team Assistant

      - Answer phone inquiries, direct calls and provide basic information- Assist and support the EUIC team and Management in the implementation of the EU Info Centre, - Provide general information and serve as a first point of contact for all the visitors to the EU Info Centre- Cover Public Information officer when absent; - Provide assistance in the organization and preparation of trainings, workshops and seminars and other events; - Support the communication and professional activities of the EU Info Centre; - Assist with travel and expense reports- Update staff calendars and organize schedules- Perform clerical duties, maintain files, and organize documents; photocopy, fax, etc. as needed- Provide other administrative, secretarial and clerical duties Show less

    • Chamber of Commerce and Industry of Tirana

      Mar 2014 - Mar 2015
      Project Specialist

      - Plan, track and oversee projects from start to finish. - Make sure that all goals and standards are achieved. - Make sure that projects are finished on time and within budget. - Collaborate with various internal departments to ensure successful completion of projects. - Coordinate project activities and interdepartmental meetings; ensure communication supports completion of the project schedule and within budget limits.- Assist with receptionist/office duties when needed.

    • TechnipFMC

      Aug 2015 - Feb 2021
      Document Controller | Team Assistant

      Document Controller - Responsible for the Company Document Control system and its implementation for the Project Team and Project Subcontractors - Ensure engineering documentation meets the project requirements and standards - Liaise with Subcontractors and Client on technical documentation deliverable and deadlines - Review and verify the quality and compliance of Subcontractors’ documents - Follow CLIENT standard procedure for the registration, numbering, distribution, and storage of project-related documentation - Maintain the quality of the outgoing deliverables and track their status - Coordinate with inter-disciplines to finalize project-specific document formats and templates - Prepare end documentation (timely issue) and archive project records - File and organize documents (both electronic and/or hard copies) in a systematic manner - Control document modification, distribution, and issuance (as per procedure) throughout its life cycle - Distribute documents to relevant people/organizations as requiredTeam Assistant - Provide clerical support, maintain files, and organize documents; photocopy, fax, etc. as needed - Assist in planning company events, meetings, and employee team building activities or special projects - Help prepare reports, presentations, and data using various software applications - Manage and maintain files, records, and correspondence for meetings and other purposes - Assist with travel and expense reports for staff members - Update staff calendars and organize schedules as requested - Oversee mail deliveries, packages, and couriers and ensure timely delivery - Purchase, track, and invoice office supplies for each department as needed - Answer phone inquiries, direct calls and provide basic company information in a courteous manner Show less

    • Abkons

      Sept 2021 - Oct 2022
      Senior Document Controller

      Abkons Senior Document Control - Managing the company's documents and Document Management System. - Developing templates and overseeing the documentation processes within the organization. - Checking and updating the records, making edits as needed to ensure they are current. - Editing and formatting all company documents/proposals. - Reviewing the content for logic, clarity, and consistency of material. - Protecting the confidentiality of sensitive documentation. - Storing documents in physical and digital records and ensuring proper storage.Projects’ Document Control - Serving as the main contact for the Project Team as they use the Clients' DC system. - Communicating and sharing project-related information with all levels of the project team and potentially external parties. - Reviewing and updating technical documents (e.g. manuals and workflows). - Retrieving files as requested by the project team and clients. - Following clients' document control procedures. - Ensuring all documentation meets clients' requirements and standards. - Storing documents in physical and digital records. - Protecting the confidentiality of sensitive information and terms of the agreement. Show less

    • Technip Energies

      Oct 2022 - now
      Site Document Control Coordinator for RDCG Project in Rotterdam, NL

      - Be the main contact for the T.EN Site Project Team and Project Subcontractors regarding the Company Document Control system.- Create Company profiles and distribution matrix(es) for the project documentation as needed.- Manage engineering documentation according to the project requirements.- Follow up on engineering documentation according to the project requirements.- Work closely with Site Manager to identify priorities and potential issues.- Communicate with Subcontractors and Client about technical documentation deliverable.- Set up document workflows for Subcontractors and Suppliers based on agreed review schedules.- Check the quality and compliance of Subcontractors’ documents.- Use T.EN standard procedure for the registration, numbering, distribution, and storage of project-related documentation.- Ensure the quality of the outgoing deliverables.- Coordinate with inter-disciplines to finalize project-specific document formats.- Prepare end documentation (timely issue).- File and organize documents (both electronic and/or hard copies).- Control document modification, distribution, and issuance (as per procedure) throughout its life cycle.- Distribute documents to relevant people/organizations. Show less

  • Licenses & Certifications

    • Safety for Operational Supervisors VCA

      Examenbureau Rotterdam
      Jan 2023
    • Remote Work Foundations

      LinkedIn
      Apr 2020
      View certificate certificate
    • Writing Formal Business Letters and Emails

      LinkedIn
      Apr 2020
      View certificate certificate
    • Fundamentals of Digital Marketing

      Google Digital Academy (Skillshop)
      Jun 2025
      View certificate certificate
    • Balancing Work and Life

      LinkedIn
      Apr 2020
      View certificate certificate