Experience

• 

  Uco bank - a government of india owned public sector bank

  May 2014 - Dec 2014

  Assistant manager

  • As an Assistant Manager at UCO Bank, I had the privilege of serving at the prestigious Kalanagar Branch in Bandra East, Mumbai, where I played a pivotal role in managing a substantial business portfolio valued at INR 8000 Million. My primary responsibility was to act as a single point of contact for customers, providing them with comprehensive banking solutions and expert advice on financial investments. I took pride in handling customer interactions with the utmost professionalism, ensuring their needs were met and their queries were promptly addressed.• To excel in my role, I dedicated time and effort to acquire an in-depth understanding of various banking products, enabling me to offer informed and relevant responses to customer inquiries. As a diligent Assistant Manager, I took charge of monitoring critical staff duties, including meticulous ledger entries and other essential operations. In cases where discrepancies arose, I conducted thorough investigations, ensuring the seamless functioning of bank operations.• Additionally, I maintained seamless communication with the Zonal/Circle Office, diligently updating the management on the branch's day-to-day operations, achievements, and challenges. Throughout my tenure, I demonstrated a commitment to delivering excellence and upholding the reputation of UCO Bank. I take pride in my contribution to the success of the Kalanagar Branch and fostering lasting relationships with valued customers. Show less

• 

  Insurance regulatory and development authority

  Sept 2014 - Nov 2014

  Corporate agent
• 

  State bank of india

  Dec 2014 - Apr 2019

  As a Branch Manager at State Bank of India, my role encompassed a diverse range of responsibilities and achievements.Job Responsibilities:• I effectively managed and guided a team of dedicated staff, providing supervision and support to ensure their professional growth and optimal performance.• My expertise in business development played a crucial role in bringing in new business for the bank. By focusing on strategic initiatives, I successfully increased the branch's profitability, doubling profits from INR 2 million in March 2017 to INR 4.2 million in March 2018.• I increased the total deposits of the branch from INR 170 million to INR 250 million and significantly raised total advances from INR 120 million to INR 280 million.• I excelled in CRM, handling and resolving customer-related issues and complaints, including discrepancies, to ensure utmost customer satisfaction.• Emphasizing the importance of a digital economy, I led the charge in promoting digital transactions, resulting in more than 60% of the branch's transactions being conducted through alternate channels like Internet Banking, ATMs, Re-cyclers, Green channel, etc.Achievements:• My branch received accolades from the DM’s office for the effective management of customers during the challenging time of Demonetization.• I organized camps in government schools in the area, educating teachers, students, and their parents about various government schemes.• My dedication to maintaining a "well controlled" status and achieving an A+ rating in the Risk Focused Internal Audit highlights my commitment to compliance and risk management.• Remarkably, I kept the level of Non-Performing Assets in the branch at zero, contributing to the bank's overall stability and success.• In recognition of my exceptional performance, I was awarded the Best Branch Manager in Scale-II Category in Ahmedabad Circle.• Additionally, my excellence in cross-selling led me to receive the prestigious MDRT award twice. Show less • As an Assistant Manager at State Bank of India, I successfully managed and facilitated personal segment loans, including home loans and car loans, at both the prestigious Sayajigunj Branch in Vadodara, Gujarat, and the Mitana Branch in rural Gujarat. My primary responsibility was to ensure the smooth functioning of these loan products while adhering to the bank's policies and procedures.• One of my significant achievements was effectively monitoring and controlling the Non-Performing Assets (NPA) of the branches. Through diligent efforts and strategic measures, I successfully reduced the NPA level from INR 4 million to INR 1 million, showcasing my commitment to maintaining the financial health of the branch.• During my tenure, I also had the honor of serving as the officiating Branch Manager at the Mitana branch for a couple of months, which provided me with valuable leadership experience and further honed my management skills.• My dedication to the organization and exemplary performance led to a well-deserved promotion to the position of Deputy Manager. I take great pride in my contributions to the growth and success of the State Bank of India and look forward to continuing my journey of excellence in the banking industry. Show less State Bank of India Probationary Officer | Nurturing Excellence in Banking🏦 Excited to be part of the elite cadre at State Bank of India, one of the 1600 chosen out of 1.5 million aspiring candidates nationwide for the prestigious Probationary Officer role.📚 Embraced a comprehensive 2-year training program, honing expertise across various vital departments, including Agriculture loans, Personal segment loans, SME Loans, P-Segment Loans, Loan Processing Centres, Trade Finance Centres, and more.🤝 Committed to delivering exceptional banking solutions and customer experiences while driving growth and innovation in the dynamic financial landscape.#StateBankOfIndia #ProbationaryOfficer #BankingExcellence #CustomerCentricity #FinancialInnovation Show less

  • Branch Head

    Apr 2017 - Apr 2019

  • Assistant Manager

    Dec 2016 - Apr 2017

  • Probationary Officer

    Dec 2014 - Dec 2016
• 

  Rajasthan marudhara gramin bank

  May 2019 - now

  • As the first-ever Executive Secretary of the bank, I hold a prestigious position where I play a vital role in facilitating seamless communication and decision-making processes at the highest level of the organization.• In my current role, I shoulder key responsibilities that involve comprehensive analytical assessments of various work areas, Key Responsibility Areas (KRAs), and targets assigned to senior officers such as General Managers and Heads of Departments at the Head Office level. I diligently prepare detailed reports encompassing achievements and progress reviews, which I present directly to the Chairman.• Additionally, I conduct thorough analytical assessments of KRAs, targets, achievements, and progress reviews for Regional Managers, ensuring a clear understanding of their contributions to the bank's growth and success. My reports enable the Chairman to make well-informed decisions and steer the organization towards continuous improvement.• I am entrusted with analyzing crucial aspects of the bank's operations, such as business development and Non-Performing Assets (NPAs), and presenting comprehensive reports to the Chairman. These insights aid in strategizing for sustained growth and managing risk effectively.• Following the Chairman's review, I efficiently communicate instructions to all relevant stakeholders, ensuring prompt compliance across the organization. I also present compliance reports for instructions and correspondence received from external regulatory bodies like RBI, NABARD, Sponsor Bank, State Govt, and Govt of India to keep the Chairman well-informed and enable timely action.• In my role, I prioritize efficiency in board-related activities, ensuring draft minutes vetted by the Chairman are efficiently circulated among Board members. I actively support compliance with all instructions issued by the Board of Directors, coordinating with concerned departments and providing continuous follow-up to ensure successful implementation. Show less • As a Senior Manager and PS to the Chairman, I had the privilege of assuming an elevated leadership role, further solidifying my commitment to supporting the Chairman's office and contributing to the bank's continued success.• In this position, I had taken on even greater responsibilities, overseeing and optimizing the end-to-end functioning of the Chairman's office. This involved maintaining operational excellence, enabling the Chairman to focus on strategic decision-making and guiding the bank towards achieving its long-term goals.• I was deeply involved in shaping the bank's strategic vision and contributing to policy formulation that aligned with the Chairman's vision. My focus on compliance continued to ensure that the organization operates smoothly and in accordance with regulatory standards. Show less • As a dedicated Manager and Secretary (PS) to the Chairman at Rajasthan Marudhara Gramin Bank, I held a multifaceted role that involved overseeing the seamless functioning of the Chairman's office while facilitating efficient communication and coordination between various departments, Regional Business Offices, and external agencies.• One of my primary responsibilities was to meticulously monitor the end-to-end functioning of the Office of the Chairman. This entailed ensuring that all office operations ran smoothly and efficiently, enabling the Chairman to focus on strategic decision-making and critical matters.• I took pride in managing the Chairman's daily schedule, optimizing their time and commitments to maximize productivity and effectiveness. By prioritizing tasks and arranging appointments, I contributed to the Chairman's ability to lead the organization with clarity and purpose.• A crucial aspect of my role was coordinating meetings of Department Heads, where I played a key role in facilitating effective communication and compliance with the Chairman's instructions. I ensured that all departments understood and implemented the Chairman's directives to drive collective progress and achieve organizational goals.• As a skilled liaison, I maintained open lines of communication between the Office of the Chairman and various stakeholders, including other departments, Regional Business Offices, and external agencies. This enhanced collaboration and promoted a cohesive work environment, leading to improved decision-making and overall efficiency. Show less • I held diverse responsibilities that played a crucial role in shaping the bank's success and growth. One of my key responsibilities was policy framing and overseeing the collection of policies from various departments. By collaborating with different teams, I ensured that the bank's policies were comprehensive, aligned with industry standards, and supported the organization's strategic goals.• To promote effective communication and decision-making, I was part of the team that organized monthly review meetings where we meticulously analyzed performance data from multiple perspectives. Through this insightful analysis, I provided valuable solutions aimed at driving sustainable business growth and enhancing overall performance.• A significant aspect of my role was ensuring department-level compliance with all the instructions issued during these review meetings. My attention to detail and commitment to compliance contributed to the bank's operational efficiency and adherence to regulatory guidelines.• Furthermore, I took charge of preparing the Annual Budget (target) in alignment with the MoU (Tri-partite agreement signed by the RRB, NABARD, and SBI CC) and the Annual Credit Plan assigned by the State Level Banker's Committee. By creating a well-structured and achievable budget, I contributed to the bank's financial stability and success in meeting its strategic objectives.• Throughout my tenure, I actively collaborated with cross-functional teams, exhibited strong leadership capabilities, and demonstrated a steadfast commitment to driving Rajasthan Marudhara Gramin Bank towards greater heights. I take immense pride in my contributions to the bank's success and continued progress in the dynamic banking landscape. Show less

  • Senior Manager and Executive Secretary to the Chairman

    Aug 2022 - now

  • Senior Manager and Secretary to the Chairman

    Jun 2021 - Aug 2022

  • Manager and Secretary to the Chairman

    Apr 2020 - Jun 2021

  • Manager, Strategic Planning & Development and Risk Management

    May 2019 - Apr 2020