Experience

• 

  Champs sports

  Jan 2008 - Jan 2010

  Sales associate
• 

  Gamestop

  Oct 2011 - Oct 2014

  • Experience in planning and executing midnight launch events • Assisting customers while performing store operations: processing and receiving shipment, maintaining accurate display of prices, and completing inventory counts. • Responsible opening and closing procedures, Product Reservation Notification calls, and managing staff Providing excellent Customer Service

  • Senior Game Advisor

    Sept 2012 - Oct 2014

  • Game Advisor

    Oct 2011 - Aug 2012
• 

  The michaels companies, inc.

  Jul 2014 - May 2015

  Replenishment associate

  • Stocking store while assisting customers and maintaining store cleanliness• Facilitated the remerchandising of product to keep the sales floor stocked, redistributing the products, in an effort to increase sales.• Responsible for advertising and marketing to ensure signage and pricing are current and correct • Handling store inventory, checking counts on products, down-stocking, and properly storing products.

• 

  Essex property trust

  May 2015 - Jul 2016

  Resident relations event cordinator

  Successfully created value-driven programs that have resulted in increased resident retention rates. I have planned and executed events, while maintaining a monthly budget of $7,000. Additionally, I have designed marketing collateral for sales agendas and maintained inventory for office, promotional, and resident retention items.Key Responsibilities:• Processed resident applications, lease details, and reviewed legal lease amendment documents• Oversaw Kingsley surveys, Yelp Reviews, Reputation Management, and residential Facebook accounts• Acted as the point person for customer concerns, providing customer-centric solutions to prevent further escalationAchievements• Helped meet company occupancy goals by hosting community events and was awarded a company “Lease Up” award for hitting 90% occupancy within three months.• Increased Social Media presence on Facebook by creating marketing material and actively posting relative information. Show less

• 

  L2f inc.

  Jul 2016 - Jan 2020

  Although I was initially hired as an administrative assistant, I was quickly promoted to office manager and then to marketing specialist. I managed a small team in-house, as well as collaborate and facilitate multiple field/remote staff to fulfill company objectives. I am responsible for showcasing our corporate identity through both physical and digital campaign presences, creating all of our printed marketing collateral, and executing various day-to-day tasks that give voice to L2F.Responsibilities• Designs all marketing materials such as flyers, booklets, logos• Oversees the development & use of social media• Liaise with external vendors on creating video content for website, trade shows, etc.• Support VP of Sales by processing orders, handling RMA's, preparing quotes• Manages new customer data and update changes to existing accounts by using Salesforce• Build and improve operation process for Sales & Field Ops.• Plans & executes company eventsAchievements• Created & grew the Marketing department from within Operations• Helped lead the design and build of company showroom Middleby Market.• Successfully showcased Middleby Market to Clients such as Top Golf, Circle K, Costco & Google.• Led redesign of L2Fs website• Project lead for implementing new CRM software to growing sales funnel.• Created all processes and policies for Order Fulfillment, Accounting, Shipping, RMA’s, Employee Profiles within relation to Operations.• Created visual training materials to aid VP of Sales for Service & SupportPDFs• Led multiple Trade Show booth builds, designs, logistics and implementations.• The National Restaurant Association Show, NAFEM, Bowl Expo, Bitac, etc.• Created an interactive lobby to showcase all of L2Fs accomplishments. Show less • Reported to the Chief Operations Officer.• Implemented new processes to improve efficiency• Created a company home page • Ordering material both office & Project Materials• Completed an audit of all Accounts & Items in QuickBooks that saved the company roughly $2,000 a month & $5,000 a quarter by preventing double work of reclassifying accounts and journal entries• Implemented a documentation process for all company documents to archive with easy access so anyone can access for reference or be prepared for an audit.• Developing and administering human resources plans and procedures that relate to company personnel• Assisted with Employee on-boarding & Training of Company basic Software used (Confluence, JIRA, Quickbooks, Slack, Salesforce, etc)• Contributing to the development of HR department goals, objectives, and systems• Create regular reports and update internal databases• Organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency and safety• Plans & executes company events• Handles AP and AR including invoice processing, submitting electronic bank deposits and preparing weekly check run. Reconciled credit card accounts. (Quickbooks Enterprise, Bill.com, & Square) Show less

  • Content Creation (Marketing) & Business Operations Specialist

    Jan 2019 - Jan 2020

  • Office Manager

    Oct 2017 - Jan 2019

  • Administrative Assistant

    Jul 2016 - Oct 2017
• 

  Traptic, inc

  Feb 2020 - Aug 2020

  Office manager | executive assistant

  Responsibilities • Provided direct support to the CEO, including coordinating travel, preparing legal documents, and managing the CEO's calendar for interviews, executive coaching, and employee 1:1s.• Managed the company's accounting payables, including processing invoices, submitting electronic bank deposits, and generating budget reports using Quickbooks Online and Bill.com.• Organized and streamlined office administration and procedures, including overseeing the ordering of office supplies and snacks.• Planned and executed company events, ensuring their success and positive impact on employee morale.• Managed the company's social media accounts, including Twitter, LinkedIn, and the company website.• Handled HR duties such as payroll, medical leaves, and employee onboarding.• Conducted marketing duties, including managing company swag and apparel, updating and maintaining the company website, and creating visual collateral such as sales and pitch decks.• Conducted recruiting duties, including screening and scheduling interviews.Achievements:• Revamped the company's website to be more informative and user-friendly, resulting in increased traffic and engagement.• Implemented Bill.com and upgraded Quickbooks to improve project cost management and generate purchase orders and audit trails of invoices.• Improved the office environment by remodeling and organizing the lobby, kitchen, meeting room, and bathroom, resulting in a more professional and welcoming atmosphere. Show less

• 

  Commonwealth fusion systems

  Aug 2020 - now

  Operations manager

  Overseeing site operations and fostering a cohesive team culture. This dynamic setting allowed me to seamlessly navigate multifaceted roles encompassing IT, HR, Environmental Health and Safety, Administration, Facility and Office Operations, and Maintenance.Consistently, I crafted and executed processes and strategies aimed at boosting productivity, providing crucial support for initiatives like equipment installation, relocations, and manufacturing modifications.