Experience

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  College cuts (lawncare & landscaping)

  Mar 2005 - Sept 2012

  Owner

  • ¬Supervised daily operations and staffing, recruited and established new customer base, accessed and determined individual pricing and monitored client billings. Served as “go to person” for customer service issues.-Seasonal

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  Fedex ground

  Mar 2011 - Aug 2012

  Package handler lead

  Responsible for training new associates/teams on company policies and procedures, equipment handling and educated staffing on general safety procedures - OSHA. • Provided daily counts, weighed and recorded number of units of material moved or handled and tracked via RF scanner.• Determined appropriate conveyor systems to facilitate packages, verified numbers and ensured the accurate placement of packages/materials.

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  Staff management | smx

  Sept 2012 - Aug 2015

  Responsible for supervising and facilitating onsite workforce management operation implementations for nationwide clients that include Amazon, Kohler, Whallsworth Publishing,OHL and Proctor & Gamble. • Facilitate a multitude of departmental functions in order to build new client offices from the ground up. Areas of implementation include recruiting, media campaigning and ad sourcing, computer software configuration, event organization, project management, back office setup, professional management training, managing warehouse/production associates, human resources/employee relations, and payroll administration. • Design recruiting frameworks and site specific Standard Operating Procedures.• Develop client specific training programs for onsite account teams that become responsible for the long term operations; senior account managers, account supervisors and recruiters.• Complete staff training orientations and on site drug testing for 3000+ incumbent and new employees to ensure compliance.• Enhanced communication between manufacturing department and executive team fostering a sense of teamwork and collaboration, leading to a smooth transition with no disruptions to production.• Proven ability to successfully manage projects at all levels. Show less Managed assigned shifts to ensure productivity rates/goals were met or exceeded, coupled with monitoring a barrage of processes to align with customer expectations.• Evaluated performance, quality and safety measures. Responsible for creating a safe working environment and keeping all employees knowledgeable of all safety hazards throughout the facility.• Conducted daily audits to ensure key checks and processes were implemented according to company specific regulations. • Trained newly assigned associates, conducted orientations, provided coaching and disseminated detailed performance evaluations.• Provided employee conflict resolutions, coupled with conducting in-depth investigations, obtaining employee statements and accessing/assigning necessary disciplinary actions. Show less

  • Manager, Solutions Deployment Group

    Aug 2013 - Aug 2015

  • Account Supervisor

    Sept 2012 - Aug 2013
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  Select staffing

  Aug 2015 - Dec 2016

  On site manager

  Responsible for day to day operations and management of a team that consists of 2 supervisors and 250+ warehouse associates across all shifts.• Obtain detailed assignment information from the customer and utilize it to provide effective customer service and ensure orders are filled with quality placements.• Customize or enhance recruiting, training, recognition and retention programs to ensure optimum customer service.• Complete and maintain company reports to log individual and client location sales/service activity to ensure profitability of the client account. • Present e-solutions, HR Services, Pay rolling, Assessments, Training and other service offerings to the client in order to further secure business opportunities.• Conducted bi-weekly and quarterly business reviews with onsite management team to ensure all productions quotas are met, and to strategize for future spikes in business. Show less

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  Ceva logistics

  Jan 2017 - Jul 2018

  Operations supervisor

  Responsible for multi-departmental operations providing supervision and direction to all operation and floor personnel. Ensuring all operations schedules required by the customer are met 100% of the time. • Worked to meet all customer requirements; ensuring productivity levels are reached in an effective and efficient manner whilst maintaining quality performance objectives.• Responsible for administrative activities, development/monitoring of KPI and implementing continuous improvement opportunities through LEAN initiatives. • Maintained a clean, professional, and safe working environment by inspecting and scheduling maintenance, and ensuring that all office and warehouse equipment is properly accounted for and in safe working condition.• Personally coached, trained, and mentored direct reports and provided career development opportunities through training and quality management activities.• Reviewed pending jobs and trends, planned for reorganization of warehouse space, and needed changes in levels of supplies, equipment, and staffing needs across a multitude of shifts. Show less

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  Staffmark

  Aug 2018 - now

  Onsite manager

  Responsible for the day to day operations and oversight of the Staffmark workforce, as well as, building and maintaining strong rapport with client management.• Manage and oversee daily timekeeping process and reconciliation of time to ensure payroll and invoice accuracy across multiple time keeping systems.• Built and maintained excellent relationships at all levels of the client's organization and currently deliver exceptional service by handling all customer service inquires, concerns, issues, and ensuring consistent quality.• Complete daily, weekly, and monthly reporting on key performance indicators and uses the information to communicate with the client to identify areas for improvement• Work with various client's teams to coordinate and forecast staffing requirements across a wide range of shifts and positions. • Manage a culture of quality, continuous improvement, and safety in the workforce. Show less